CHOICE says the National Airline Customer Advocate Scheme will begin improving Australian consumers’ rights in flight, but falls short of the finished product.
Read More National airline advocate two steps forward, one step back
Electronic health records involve the systematic electronic collection of health information previously held on paper about individual patients or populations, such as information about the physical or and mental health of an individual or provision of health services.
Read More Standards update: Electronic health data
HSBC Bank Australia has changed the advertising for its current ‘Let’s Bankercise’ campaign, in response to ASIC concerns that ads promoting a home loan discount were potentially misleading.
Read More ASIC concerns lead to HSBC to change home loan advertising
CHOICE has called on the Egg Corporation to reconsider its planned 13-fold increase in hen stocking densities for eggs it certifies as free range and instead work with government, animal welfare and consumer groups on a national standard that would meet consumer expectations.
Read More Free range eggs not all their cracked up to be
Ken Harvey presents a report from a recent workshop hosted by the pharmaceutical industry body for public input in their code of conduct review.
Read More Consumer input in Medicines Australia’s code of conduct review
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In a submission lodged yesterday, the Consumer Action Law Centre called for the Australian Energy Market Commission to proceed with an energy rule change that would put downward pressure on household energy bills.
Read More Consumer Action calls on Energy Market Commission to ease energy bills by proceeding with rule-change
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Elders Insurance has repaid customers approximately $5.3 million as part of a program to rectify underpayments on motor vehicle insurance claims.
Read More Elders Insurance repays customers $5.3 million following underpayment error
The Australian Government, with the agreement of Council of Australian Governments (COAG)’s Business Regulation and Competition Working Group, has requested that the Productivity Commission undertake a benchmarking study into regulatory impact analysis (RIA) processes.
Read More Regulatory Impact Analysis: Benchmarking study
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The ACCC is currently reviewing the mandatory standard for baby walkers and inviting submissions from stakeholders.
Read More Review of mandatory standard for baby walkers – open for submissions
CHOICE has met with officials from state and territory governments, along with key industry and health group representatives, to discuss the development of a single front-of-pack food labelling system.
Read More Governments and stakeholders turn attention to front-of-pack labelling
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ASIC and the Territory Insurance Office (TIO) have launched a joint Indigenous financial literacy strategy involving audio posters with messages about ATM fees in 12 Aboriginal languages.
Read More ASIC and TIO launch Indigenous audio posters
CFA Member CHOICE is calling for proposed rules that would restrict ‘fat free’ and ‘% fat free’ claims on food packaging to be extended to cover all claims about fat content.
Read More Big fat loophole for food claims
