Pay day loans harm our clients say financial counsellors
A national survey of over 300 financial counsellors has slammed the payday lending industry.
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Is eBay selling consumers short?
CFA member the Consumer Action Law Centre has taken its concerns about outdated and potentially misleading information on eBay.com.au to the Australian Competition and Consumer Commission (ACCC) after eBay International AG (eBay) failed to respond to the centre’s letter outlining its concerns.
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Two energy companies permanently abandon door to door sales
consumer focus logo
The UK’s Consumer Focus reports that two major energy companies have permanently ceased using door to door selling in their marketing.
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Standards for electricity protect consumers
Standards Aust logo
Whenever you turn on your television or computer, use your hairdryer, microwave or electric drill, you take for granted the rules and specifications that help manufacturers design products that are safe and work together as expected.
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Telecommunications Consumer Protections Industry Code released for comment
Communications Alliance has released the long awaited consumer protection code and now invites public comment.
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Productivity Commission reconfirms need for national consumer advocacy and research
The Productivity Commission’s report on its Inquiry into Australia’s Urban Water Sector is a mixed bag for water consumers, but it strongly endorses the need for consumer advocacy on water policy and on consumer policy generally.
Read More Productivity Commission reconfirms need for national consumer advocacy and research
Peter Kell and Greg Tanzer appointed ASIC Commissioners
Peter Kell
Mr Peter Kell, ACCC Deputy Chair and former CHOICE CEO, and Mr Greg Tanzer have been appointed ASIC Commissioners.
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Momentum building around kilojoule-counts on fast food menu boards
CFA member CHOICE updates it’s better food labelling campaign.
Read More Momentum building around kilojoule-counts on fast food menu boards
ASIC exposes consumer credit insurance dirty tactics
Consumer Action says that ASIC’s report into consumer credit insurance shows that many lenders selling CCI use unfair tactics to sell the product, and that the industry has failed to address problems that have existed for more than 20 years.
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How to save money with grocery unit pricing
The huge range of brands and sizes of grocery items in most supermarkets makes it difficult to work out which are the best value for money.
One way to do this is to compare the price per unit of measure – the unit price.
Read More How to save money with grocery unit pricing
ACCAN seeks views on regional telecommunications
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Once every three years the Regional Telecommunications Review considers whether people in regional, rural and remote parts of Australia have equitable access to telecommunications.
ACCAN is seeking your views on the top telco issues in regional Australia at the moment to help inform its submission.
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ACCC Chair puts supermarkets on notice
Rod Sims ACCC Chair
Rod Sims, new chairman of the Australian Competition and Consumer Commission made his first address to the Melbourne Press Club on 10 October 2011, putting a number of sectors on notice, including the major supermarket chains. “The two major supermarkets have significant market power, with many smaller suppliers feeling they lack a real ability to…
Read More ACCC Chair puts supermarkets on notice