First research out on how the NBN affects hooked-up households
ACCAN: Customers value fast speed and quality of connection
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Reducing peak demand: targets are good practice
Glen Wright discusses the alternative to investing in infrastructure
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ACCC sets 2013 consumer protection priorities
Priorities areas include online, telcos, energy, guarantees, unfair contracts and credence claims
Read More ACCC sets 2013 consumer protection priorities
ACCAN welcomes moves by Telstra on silent line fee exemption
Win for those who are under protection or at risk of violence.
Read More ACCAN welcomes moves by Telstra on silent line fee exemption
Financial Counsellors Celebrate Professional Milestone
Restrictions on term “financial counsellor” will benefit clients
Read More Financial Counsellors Celebrate Professional Milestone
EWON finds consumers paying thousands in avoidable fees
Avoid fees for ‘credit repair agents’ by contacting free Ombudsman services
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New standard addresses e-waste crisis
Standard will divert e-waste from landfill and increase recovery for use in new products
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Minister warns parents on education software
Victorian Consumer Affairs Minister warns multicultural communities about high-pressure sales
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ASIC guidance on new responsible lending laws
Regulator signals tougher responses to deliberate breaches of the National Consumer Credit Protection Act 2009.
Read More ASIC guidance on new responsible lending laws
AGL announces plans to stop door-to-door selling
Another win for Consumer Action’s ‘Do-Not-Knock’ campaign
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ASIC helps primary students get cash savvy
Digital educational activities to improve financial literacy in schools have been released
Read More ASIC helps primary students get cash savvy
ACCC takes action against repeat offender Homeopathy Plus
Charis Palmer questions effectiveness of complaints system
Read More ACCC takes action against repeat offender Homeopathy Plus