ACCC renews focus on e-technologies at National Consumer Congress
Congress theme of ‘consumer rights in the digital age’ takes into account commoditisation of consumer data
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ACCC’s jurisdiction to arbitrate disputes backed in court
Decision handed down in relation to Telstra’s denial of dispute over access prices
Read More ACCC’s jurisdiction to arbitrate disputes backed in court
Consumer groups mobilise to demand phone rights for 7 billion users
Consumers International wants telcos held to account as mobile technology evolves further
Read More Consumer groups mobilise to demand phone rights for 7 billion users
The Body Shop removes products from sale in China
Decision follows investigation by CHOICE into animal testing claims
Read More The Body Shop removes products from sale in China
Credit reporting agencies told to stop hiding the free option
Accessibility to free credit checks even more important with introduction of comprehensive credit reporting
Read More Credit reporting agencies told to stop hiding the free option
Court finds breast imaging provider engaged in misleading conduct
Company falsely represented that equipment being used could assess breast cancer risk
Read More Court finds breast imaging provider engaged in misleading conduct
Federal Court declares anticompetitive conduct by Cement Australia
Companies sort to exclude competitors by obtaining a direct source of raw materials
Read More Federal Court declares anticompetitive conduct by Cement Australia
Are The Body Shop’s cruelty-free claims just cosmetic?
CHOICE says company’s expansion into China risks post-market animal testing
Read More Are The Body Shop’s cruelty-free claims just cosmetic?
Financial Ombudsman Service releases findings of independent review
Response focuses on reducing dispute backlog without compromising handling process
Read More Financial Ombudsman Service releases findings of independent review
Standards Australia produces guidelines on emergency planning
CFA rep provides consumer viewpoint on technical committee
Read More Standards Australia produces guidelines on emergency planning
Medion provides undertaking for ‘unlimited’ telco claims in ALDI stores
ACCC reaffirms focus on telecommunications for this year
Read More Medion provides undertaking for ‘unlimited’ telco claims in ALDI stores
ACCC takes action against Zen Telecom for misleading telemarketing
Telemarketer allegedly made false statements and breached the unsolicited consumer agreement provisions
Read More ACCC takes action against Zen Telecom for misleading telemarketing