How do we know our products and services are regulated?
Four key bodies work together with Government to meet consumer needs
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CFA appointed consumer reps take positions on travel agent monitoring committee
Travel Accreditation Scheme sets standard for responding to consumer complaints
Read More CFA appointed consumer reps take positions on travel agent monitoring committee
ACCC warns against booking a scammer’s holiday
$100K lost by conned consumers this year already
Read More ACCC warns against booking a scammer’s holiday
ASIC action leads to over $1 million refund to consumers
Small loan provider breached cost cap when charging $60 EFT fee
Read More ASIC action leads to over $1 million refund to consumers
Victorian energy retailers failing struggling customers – disconnection on the rise
Ombudsman receives nearly 40 calls a day regarding disconnection
Read More Victorian energy retailers failing struggling customers – disconnection on the rise
ACCAN welcomes Telstra’s move to make mobile calls to 1800 numbers free
Businesses urged to switch from “one three” numbers to extend savings for consumers
Read More ACCAN welcomes Telstra’s move to make mobile calls to 1800 numbers free
Teleco ombudsman seeks Director with consumer experience
Candidates invited to apply for a CFA endorsed nomination
Read More Teleco ombudsman seeks Director with consumer experience
Australian Consumer News Weekly Wrap Up
Australian Consumer News Stories that have caught our eye this week
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CBA’s response to nearly a decade of financial advice failure was shonky
CHOICE CEO claims consumers expect more from a big 4 bank
Read More CBA’s response to nearly a decade of financial advice failure was shonky
CHOICE awards the 2014 Shonky winners
CBA, Arnott’s, Kmart and Amazon given dubious title of sneakiest products and services
Read More CHOICE awards the 2014 Shonky winners
Standards Day poster competition winner announced
CFA celebrates all consumer reps for World Standards Day
Standards level the playing field on international production lines
Read More CFA celebrates all consumer reps for World Standards Day