New consumer advocacy body for energy announces first CEO
COAG-led Energy Consumers Australia welcomes Rosemary Sinclair
Read More New consumer advocacy body for energy announces first CEO
Changes to rules on clarity around fixed term energy contracts “toothless”
National rules still allow changes to gas or electricity rates as soon as contract signed
Read More Changes to rules on clarity around fixed term energy contracts “toothless”
Spreets to pay penalties of $600,000 for misleading consumers
Online group buying site fined for contraventions of Australian Consumer Law
Read More Spreets to pay penalties of $600,000 for misleading consumers
ACCC warns people to hang up on immigration scams
More than $3500 lost so far to fraudulent requests for money over visa issues
Read More ACCC warns people to hang up on immigration scams
Website blocking bill should address legality of VPNs to reduce piracy
ACCAN submission continues call for cost benefit analysis of online copyright laws
Read More Website blocking bill should address legality of VPNs to reduce piracy
At-home consumer test makes it possible to identify dangerously soft baby mattresses
Although a Standard for mattress firmness exists, it’s not currently mandatory
Read More At-home consumer test makes it possible to identify dangerously soft baby mattresses
Senators call for consumer compensation scheme for finance industry misconduct
Consumer Action says too many Australians have suffered at the hands of financial advisers: Consumer Action
Read More Senators call for consumer compensation scheme for finance industry misconduct
ANZ financial planning failure more evidence of fundamental flaws across industry
Bank pays out $30 million in fee refunds
Read More ANZ financial planning failure more evidence of fundamental flaws across industry
Copyright Code will streamline ‘speculative invoicing’ according to communications consumer rights group
ACCAN says rights holders who don’t play by the rules should be barred from anti-piracy scheme.
Read More Copyright Code will streamline ‘speculative invoicing’ according to communications consumer rights group
Standards body releases update to safety rules for babies’ dummies
CFA consumer representative present on review panel
Read More Standards body releases update to safety rules for babies’ dummies
Copyright cowboys could take consumers for thousands after landmark ruling
CHOICE calls on Turnbull and Brandis to include genuine protections for internet users
Read More Copyright cowboys could take consumers for thousands after landmark ruling
Origin to pay $2 million for unlawful door-to-door sales tactics
Sales reps posed as government researchers, informed people of “mistakes” on being made by current supplier
Read More Origin to pay $2 million for unlawful door-to-door sales tactics