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More than 7,400 eyeliner products believed to contain lead have been seized by inspectors. Consumers are being warned to take care when purchasing cosmetics after testing by New South Wales Health of the eyeliners branded as ‘Hashmi Surma Special’ and ‘Hashmi Kohl Aswad’, revealed high levels of lead and other dangerous metals, including arsenic and…
Read More Take care when purchasing cosmetics
ACCC Chair Rod Sims has put telecommunications companies on notice to ensure their advertising is clear and transparent or face court action from the regulator, including much higher penalties and a warning that the ACCC may bring proceedings against executives who knowingly approve misleading advertisements. Earlier this year the ACCC began investigating Optus, Vodafone and…
Read More Telcos on notice about false and misleading advertising
CHOICE and ACOSS’ research report Competition Policy and Human Services: Where Theory Meets Practice was released on Thursday 13th September 2018. The report assessed two areas of human service where various combinations of choice, contestability and competition have been significant in recent years – vocational education and training (VET) and employment services. It examined outcomes achieved,…
Read More Competition Policy and Human Services: Where Theory Meets Practice
Energy Consumers Australia today is proud to announce an annual scholarship to honour the memory of Dr Gill Owen, who passed away in August 2016. Dr Gill Owen was an inaugural Director of the Energy Consumers Australia Board.’ The CEO of Energy Consumers Australia, Rosemary Sinclair AM said today that Gill Owen was a respected…
Read More Scholarship to honour Dr Gill Owen
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Here is your chance to have your say about the My Health Record system – submissions invited on the Parliamentary inquiry into the expected benefits of the system and other issues, read more here. Individuals and organisations are invited to send in their opinions and proposals in writing (submissions) Preparing a submission to an inquiry. Submissions sought by 14 September…
Read More My Health Record – submissions invited
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Perth home owners are being warned about bogus door to door water testers who give the impression that they are from the Government, but are really sellers of water filtration systems. Several reports have been received about the door knockers, some in high-vis vests, who tell householders they are testing water quality in the area…
Read More Don’t be fooled by bogus door to door water testers
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Electronic gadget retailers have dominated the July NSW Fair Trading Complaints Register, with a total of nine electronic companies featuring on the monthly list. Kogan and Samsung took out the top two spots, with 42 and 33 complaints, followed by Harvey Norman with 31. Minister for Better Regulation Matt Kean said the majority of complaints…
Read More Consumer complaints electrify in July
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Consumers International welcomes the G20’s continued recognition of the importance of consumer trust in securing the future growth of the digital economy and their support for developing effective online consumer protection and empowerment with a particular emphasis on disadvantaged and vulnerable consumers including children. The work of the G20 helps to raise awareness of new…
Read More Consumers International response to G20 digital ministers statement
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The Australian Communications and Media Authority has approved new rules restricting gambling advertising during live sport streamed online. The Broadcasting Services (Online Content Service Provider Rules) 2018 prohibit gambling advertising during live sport that is streamed online between 5.00 am and 8.30 pm. At all other times, gambling advertising is also restricted. The ACMA developed the rules…
Read More New gambling ad rules kick in for online content service providers
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Faulty products continue to cause serious injury and harm to thousands of Australians, with more than 4.5 million items recalled by suppliers in the 2017-18 financial year. New figures show at least 10 people a day are injured and require medical attention as a result of unsafe products, according to mandatory reports provided to the…
Read More Half of all Australian homes affected by unsafe products
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The Federal Government is letting the worst and most harmful financial products in the community run wild, according to consumer advocates. It’s now one year, eight months, one week and fifteen days since the Government accepted recommendations to reform laws governing payday loans and consumer leases. Despite committing to bringing the reforms to Parliament by…
Read More Lobbyists beat the battlers on payday loans and rent-to-buy
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Consumers are set to save big on time and money, and have disputes with businesses resolved quicker, thanks to new Fair Trading powers. Minister for Better Regulation Matt Kean said the Fair Trading Legislation Amendment (Consumer Guarantee Directions) Bill, granting the new powers, would be introduced into Parliament this week. “These proposed reforms will give…
Read More Fair Trading reforms set to deliver big benefits for NSW consumers
