AFCA Non-Executive Director Position Open for Applications

Original job advertisement from Johnson Partners LinkedIn post (here) on behalf of AFCA.

AFCA Non-Executive Director

·    Independent for-purpose organisation

·    Serve Australia in support of a fair robust financial services sector

·    Consumer Affairs experience

The purpose of the independent ombudsman, the Australian Financial Complaints Authority (AFCA) is to provide fair, independent and effective solutions for financial disputes. Working with consumers, small business and industry, AFCA works to resolve and reduce financial disputes through innovative solutions, education and communication. We deliver to the Australian community services that are easy to use, free for complainants, efficient, timely and impartial.

The AFCA Board is made up of four Industry Directors and four Consumer Directors with one independent Chair.

We are seeking one non-executive director with experience in consumer interests relevant to AFCA (Consumer Director), with:

·    Commitment to the highest standards of corporate governance

·    Expertise in consumer affairs and/or small business issues

·    Independence

·    Good standing

·    Capacity and willingness to consult with consumer organisations and/or small business operators and

·    Knowledge of issues relating to the financial services industry

We seek applicants with a minimum of five years expertise at either Board or Senior Executive level and with experience that demonstrates a strategic approach to support the Board to oversee AFCA’s reputation for independence, fairness, transparency, impartiality and trust. A legal background would be desirable.

All directors share a for-purpose interest in serving the Australian public, in supporting a robust financial services sector and ensuring all Australians including our most vulnerable are well served by a high functioning dispute resolution service.

Reflecting the diversity of the community AFCA serves, applications are encouraged from people of all ages, cultures, abilities, sexual orientation and gender identities.

The term for each Director is a period of up to three years.

Applications close on Sunday 1 October 2023.