Regulator news and government inquiries Archives - Page 28 of 81

31 January , 2022

Average Australian must consent to 467,000 words worth of privacy policies: CHOICE calls for Privacy Act reform to make businesses responsible for using data safely and fairly

Consumer advocacy group CHOICE is marking Data Protection Day with results from a new survey, which has found Australians must typically consent to an average of 116 privacy policies at any one time, amounting to a hefty 467,000 words. This is a media release from CHOICE. It was originally published on 28th January, 2022 “It’s completely unacceptable that…

27 January , 2022

Announcing the appointment of new CEO Erin Turner

Consumer Policy Research Centre is pleased to announce the appointment of Erin Turner as the organisation’s incoming Chief Executive Officer. This is a news item from Consumer Policy Research Centre (CPRC). It was originally published on 27th January, 2022. “Erin brings with her a wealth of experience, including her prolific consumer campaign and policy activities as Director of Communication…

27 January , 2022

Time to finally end the harm done by Cigno loans

Consumer groups and financial counsellors are urging the Australian Securities and Investments Commission (ASIC) to act now to put an end to the use of harmful lending models used to charge excessive fees on top of short-term loans. This is a media release from Consumer Action Law Centre (CALC). It was originally published on 24th January, 2022. For over…

6 January , 2022

Mayfair 101 Group to pay $30 million penalty for misleading advertising

The Federal Court has ordered four companies in the Mayfair 101 Group to pay a combined penalty of $30 million for misleading advertising. This is a media release from the Australian Securities & Investments Commission (ASIC). It was originally published on 22nd December, 2021. In March 2021, the Court found Mayfair Wealth Partners Pty Ltd and Online Investments Pty…

6 January , 2022

Price gouging: COVID-19 rapid antigen test prices soar

Need to know Rapid antigen tests are being sold at inflated prices by some retailers The ACCC is investigating the price gouging Advocates say stronger price-gouging protections are needed for consumers This is a media release from CHOICE. It was originally published on 5th January, 2022. It was only a few weeks ago that COVID-19 rapid antigen tests (RATs)…

20 December , 2021

Financial issues ‘just the tip of the iceberg’ in supporting energy consumers, prompting new tactics from the AER

The Australian Energy Regulator (AER) is consulting on a bold new strategy, launched today for consultation, to improve outcomes for consumers experiencing vulnerability and help them stay engaged with the rapidly transforming energy market. This is a media release from the Australian Energy Regulator (AER). It was originally published on 20th December, 2021. Latest energy debt figures show a 56% increase…

20 December , 2021

FAO publishes reports on consumer organizations and the Right to Adequate Food

Prepared by CFA Executive Member Ian Jarratt, of Queensland Consumers Association. He can be reached at ijarratt@australiamail.com. Recently, the UN’s Food and Agriculture Organisation (FAO) published two reports, aimed to support, and showcase the work of Consumer Organizations around the globe on The Right to Adequate Food. The reports are: Consumer Organizations and the Right to…

17 December , 2021

Medical practitioners’ use of the title surgeon under the National Law

Victoria is leading a national consultation on behalf of all Australian Health Ministers on the use of the title surgeon by medical practitioners under the Health Practitioner Regulation National Law (National Law). This is a duplication of contact from the Department of Health. It was received on 13th December, 2021. Health ministers are concerned that the regulatory framework…

17 December , 2021

Strengthening protections for consumers and small businesses

The Morrison Government is consulting on ways to strengthen the consumer guarantee and supplier indemnification provisions under the Australian Consumer Law. This is a media release from The Hon Michael Sukkar MP. It was originally published on 14th December, 2021. The consultation paper released today includes options for civil prohibitions and penalties for suppliers that fail to provide…

6 December , 2021

Insurers stop renter robodebt and commit to minimum standards to protect tenants

Joint campaign from WEstjustice and CHOICE improves landlord insurance recoveries processes WEstjustice and CHOICE have secured insurance industry commitments to stop the practice of unfairly pursuing renters for accidental damage. This change means that no renter in Australia should receive a bill for accidental or unintentional property damage to the homes they rent. All major…

2 December , 2021

ASIC encourages home insurers to be consumer-centric in handling claims this summer

ASIC recently completed a project reviewing insurance claims handling outcomes for consumers affected by the 2019-20 ‘Black Summer’ bushfires. The fires were declared a catastrophe (CAT195) by the Insurance Council of Australia (ICA) on 8 November 2019. During the 2019-2020 fires thirty-three people died, more than five and a half million hectares of bushland was…

29 November , 2021

New research finds nearly three-quarters of Australians want better complaints handling from digital platforms

New research from the Australian Communications Consumer Action Network (ACCAN) has revealed that almost three in four Australians agree that it needs to be easier to make a complaint and to get their issues resolved when dealing with digital platforms such as Facebook, WhatsApp, eBay, and Service NSW. This is a media release from the Australian Communications Consumer…