Articles Archives - Page 168 of 180 - Consumers' Federation of Australia

3 May , 2012

95,000 credit card chargeback requests per month

A review of credit card chargebacks by Australia banks has found low levels of complaint but some areas for improvement.

3 May , 2012

ACCC and Ombudsmen an important connection in consumer protection

ACCC chairman Rod Sims today outlined the importance of regulators and Ombudsmen working together to identify issues that pose harm to consumers.

2 May , 2012

Country of origin labelling extended to unpackaged meat

Food Standards Australia New Zealand (FSANZ) has approved a proposal to extend country of origin labelling to unpackaged beef, sheep and chicken meat.

2 May , 2012

Court finds energy watch advertising campaign misleading

ACCC court action results in the Federal Court finding that Energy Watch misled consumers about its energy price comparison service and the savings that could be achieved.

1 May , 2012

The health system needs a Gonski

The Gonski report on education focuses on outcomes. It places students at the centre of the system, considers how best they learn and achieve and asks how the system can best service the needs of students. Consumer Health Forum’s Carol Bennett wants this approach applied to health funding.

30 April , 2012

Bank customer profiling identifies consumer vulnerabilities: report

Recognising that lenders combine customer information and sophisticated systems to target customers is an important first step towards ensuring that these practices are taken into account in developing consumer policy.

30 April , 2012

Consumer guide to common problems in private colleges and training institutions

In response to consumer Consumer Action has published a guide to common problems, how to avoid them and where to get help.

29 April , 2012

Inquiry into high Australian download prices

Media sites are reporting that the Minister for Communications has announced a Parliamentary Inquiry into why Australians pay more for downloads for music, games and software

29 April , 2012

TPG pays ACCC infringement notices for misleading free VoIP minutes claim

TPG Internet has paid fines of $13,200 in relation to advertisements for its ‘500 free VoIP Minutes’ offer which the Australian Competition and Consumer Commission believed to be misleading.

29 April , 2012

Telecommunications bundling to small business breaches law

The Federal Court has made declarations that of misleading and deceptive conduct and third line forcing in relation to bundled deals of telecommunication services and equipment rental to small businesses in 2008.

27 April , 2012

Consumer representative positions: Banking & Insurance Code Compliance Monitoring Committees

The Financial Ombudsman Service is seeking two consumer representatives for the monitoring committees for the Codes of Banking Practices and the General Insurance Code of Practice.

25 April , 2012

Lawmakers must work with consumers, or risk further global copyright protests

Consumers International is calling on copyright holders and intellectual property legislators to work with consumers, not against them, to avoid future mass protests over the right to access the internet without interference.