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A review suggests banks that subscribe to the Code of Banking Practice have strong policies and good procedures in relation to basic bank products, nevertheless some eligible customers are not taking up the products.
Read More Basic bank accounts visible and in place, but not always reaching those in need
The SensaSlim “dieter’s dream” oral spray has been ordered off the market. Effective from December 1, the Therapeutic Goods Administration (TGA) order prohibits “the importing into, exporting from, Australia and the manufacturing or supply of the product in Australia, or the advertising of the product.”
Read More SensaSlim banned after medico’s exposure of bogus scientific claims
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The Code Compliance Monitoring Committee has released its 2010-2011 Annual Report. Highlights noted in the Annual Report include an increase in self reported breaches but a decrease in serious breaches and reviews of bank compliance with IDR obligations.
Read More Banking Code Compliance Monitoring Committee Update, November 2011
A new national campaign will help consumers put an end to unwelcome, dishonest and intimidating door-to-door salespeople. The centrepiece of the campaign is the free Do Not Knock sticker which, when displayed in a prominent location, sends a clear message to salespeople – they are not welcome at this residence. Get yours at donotknock.org.au
Read More Door to door sales people meet a sticky end
Consumer representatives from across the nation demand fairness in energy prices as rule changes are proposed to prevent price gouging by energy network businesses.
Read More Energy rules must change – consumers and big business agree
Number woman has got ACMA, the industry regulator, to support the call for fairs calls for all. But she needs your help to get the changes over the line!
Read More Number woman needs your help to achieve fair call prices from mobiles
CFA member Consumer Action is concerned about the many instances of non-compliance with the law revealed in ASIC’s review of how payday lenders comply. It has also noted some shortcomings in the responsible lending laws.
Read More Consumer action calls for cap on payday lending in response to ASIC report
With the Commonwealth Parliament’s joint committee on corporations and financial services due to report soon, Annette Sampson reports in the SMH on a Queensland court decision that exposes the problems in the payday lending industry.
Read More Stronger hand needed to stop debt traps – committee to report this week
Elaine Attwood photo
Enabling technologies have the potential to underpin consumer benefits in areas such as medical treatments, energy generation and environmental remediation. But they may also pose new health, safety and environmental risks, CFA is the Council established to provide advice to government on future directions of their strategy on enabling technologies.
Read More National Enabling Technologies Strategy: A national approach
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CFA member the Consumer Action Law Centre has expressed disappointment with the Government’s initial response to the National Disaster Insurance Review (NDIR) Panel’s report which it labelled as ‘indecisive’. While the Centre welcomed moves towards a system which would see more Australians covered by flood insurance, it raised concerns about the proposed ‘opt out’ model and has lamented the lack of tangible interim measures in the Government’s response.
Read More Stronger response needed to ensure consumers are protected in times of disaster
The Commonwealth has accepted a proposal to introduce a standard definition of flood and compel insurers to include a flood cover option in all home and contents insurance. This will mean consumers (generally) get two prices in an insurance contract offer: with and without flood cover.
Read More Standard definition of flood in insurance policies + mandatory offer +/- affordability?
In its submission to the Consumer Affairs Advisory Council’s inquiry into .. the Automobile Association has provided detailed information about the cost of motor vehicle repairs – and there are worrying trends. Repairs have risen much faster than inflation, while new car prices have risen much more slowly.
Read More Auto repair problems get National Interest: service costs out of control; computers to blame?
