The Commonwealth has accepted a proposal to introduce a standard definition of flood and compel insurers to include a flood cover option in all home and contents insurance. This will mean consumers (generally) get two prices in an insurance contract offer: with and without flood cover.
Read More Standard definition of flood in insurance policies + mandatory offer +/- affordability?
Consumer Action says that ASIC’s report into consumer credit insurance shows that many lenders selling CCI use unfair tactics to sell the product, and that the industry has failed to address problems that have existed for more than 20 years.
Read More ASIC exposes consumer credit insurance dirty tactics
The first meeting of the reformed Consumer Standing Forum was held in Sydney on 14 September 2011. Representatives attended from CFA, Consumer Affairs Victoria, NSW Fair Trading, QLD Office of Fair Trading, ACCC and Standards Australia. It was chaired by John Furbank from the CFA. The purpose of the CSF is to a. raise with…
Read More Of Eggs, Cots and Insurance Claims: Standards AustraliaConsumer Standing Forum
Anna Bligh
Premier Anna Bligh wants insurance companies forced to pay their clients’ full claims if they are not dealt with in a reasonable time. This proposal, which would require Federal legislation, is contained in the Queensland Government’s submission to the federal parliamentary inquiry into the insurance response to natural disasters. “We also want to see insurance…
Read More Queensland Government wants insurers to pay up
The Standing Committee on Social Policy and Legal Affairs is holding an inquiry into the insurance industry with specific reference to extreme weather and disaster events. Submissions will be accepted until Friday 12 August 2011, with the exception of submissions from Western Australia, which are requested by Friday 22 July 2011, as the Committee will…
Read More Operation of the insurance industry during disaster events – Commonwealth inquiry
Denis Nelthorpe photo
Former CFA President Denis Nelthorpe and consumer advocate Elaine Attwood were both made Members of the Order of Australia (AM) in the Queens Birthday honours list in June 2011. Denis has played many roles in the Australia consumer movement. He was Director of the Consumer Credit Legal Service in the 1980s when it successfully took…
Read More CFA advocates recognised with Queens Birthday honours
