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Consumer group CHOICE has tested 20 popular SPF 50 or 50+ sunscreens and found 16 of 20 products didn’t meet their SPF claims. Sunscreens were chosen from a range of brands, retailers, and price points, and tested by experts in a specialised, accredited sunscreen lab. “Of the 20 sunscreens we tested, only four products actually…
Read More CHOICE study finds most sunscreens fail to meet packaging claims
TIME for CHANGE
ACCAN has today welcomed the announcement from Minister for Communications Anika Wells that the Telecommunications (Domestic, Family and Sexual Violence Consumer Protections) Industry Standard 2025 has been finalised and will come into effect on 1 July 2025 as a crucial milestone for Australians experiencing domestic, family and sexual violence. This outcome follows sustained advocacy from…
Read More New Telco Standard to Apply from July 1st
Law Cases
Online services platform Mable Technologies Pty Ltd (Mable) has admitted to breaching the Australian Consumer Law (ACL) by using unfair contract terms when connecting people seeking care support to independent support workers. Support services facilitated through Mable include social support, domestic support, nursing services and allied health services. Clients using the platform include participants on…
Read More Mable admits unfair contract terms a breach of consumer law
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The ACCC has outlined its preliminary competition concerns with Elders Limited (Elders)’ (ASX:ELD) proposed acquisition of Delta Agribusiness (Delta) in a Statement of Issues published today. Elders and Delta supply rural merchandise such as agricultural chemicals, seed, fertiliser, animal health products and related services, such as agronomy services, through their retail networks. Both companies also…
Read More ACCC Expresses Concern at Proposed Agribusiness Acquisition
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The Productivity Commission (PC) has identified 15 priority reform areas for further exploration under the five productivity inquiries commissioned by the Government. The PC is seeking input on these reform areas to inform the draft recommendations in our interim reports. “Boosting productivity is the only sustainable way to improve Australians’ living standards, but productivity growth…
Read More Productivity Commission Opens 5 Key Inquiries
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Australia’s peak communications consumer body, the Australian Communications Consumer Action Network – ACCAN, is calling on the major parties to commit to a concessional internet product delivered by NBN Co to provide a cost-of-living boost to low-income Australians this Federal election. This follows a new ACCAN report undertaken by Essential Research which shows significant popular…
Read More “No Australian Left Offline”, report finds strong support for concessional internet
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Going all-electric is a huge benefit to consumers, particularly in terms of cost and emissions savings. It tends to better utilise the electricity network, so the fully electric household (with an electric car) puts downward pressure on electricity prices for its neighbours. But the transition to all-electric homes and businesses needs to be delivered in a way…
Read More Transition away from gas must benefit all consumers
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The National Anti-Scam Centre has seen a significant rise in financial criminals targeting Australians in phishing scams that scare people to believe that their bank accounts or cryptocurrency wallets have been hacked or compromised. These scams use a sense of urgency and fear to make people act quickly and use phrases such as ‘account compromised’,…
Read More National Anti-Scam Centre warns that criminal ‘account compromised’ scams are on the rise
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The Consumer Policy Research Centre (CPRC) and Monash University recently partnered together on a new report ‘Playing the Player: Unfair digital gaming practices and their impact on Australians‘. Below is the introduction and 9 key recommendations of the report. To download a copy of the full report, or to see a summary of the key…
Read More Playing the Player – new report shines a light on dark gaming patterns
Law Cases
The Federal Court has today found oil and gas services company Qteq Pty Ltd and its executive chairman Simon Ashton engaged in cartel conduct in relation to the supply of goods and services in the oil and gas industry, following court action by the ACCC. The Court found that between 2017 and 2019, on five…
Read More Federal Court finds Qteq and Simon Ashton engaged in ‘cartel conduct’
Consumers' Federation of Australia
From the supermarket shelf to your electricity bill, competition shapes the choices we have and the prices we pay. When markets are competitive, businesses are pushed to offer better services, lower prices, and more innovation. But when competition is weak or distorted, consumers lose — paying more for less, and having fewer choices. That’s why…
Read More Why Competitive Markets Matter for All Australians
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The ACCC has released a draft determination proposing to grant authorisation with conditions to allow the Australian Sustainable Finance Institute (ASFI) and industry participants to collaborate on sustainable finance initiatives for five years. ASFI is seeking authorisation for itself, ASFI members and other industry participants to exchange information to improve the integration of natural capital…
Read More ACCC’s draft authorises collaboration on sustainable finance initiatives
