Telstra Breaches Consumer Privacy – But No Fine
ACMA found that Telstra violated consumer protections but can’t impose a sanction because of a weak TCP code.
Read More Telstra Breaches Consumer Privacy – But No Fine
ACMA found that Telstra violated consumer protections but can’t impose a sanction because of a weak TCP code.
Read More Telstra Breaches Consumer Privacy – But No Fine
Federal Court finds that TPG’s $29.99 Unlimited ADSL2+ campaign was false and misleading.
Read More TPG penalised $2 million for misleading broadband advertising
Users of premium mobile services are now protected by a stronger industry code.
Read More Premium Mobile Services Code a Win for Consumers
ACCAN has published tips to consumers for avoiding high internet roaming costs.
Read More Don’t get trapped by high roaming charges
ACCC chairman Rod Sims has described the digital and online economy as posing one of the biggest regulatory challenges in a generation.
Read More ACCC outlines priorities in enforcing competition law
The report recommends incentives to encourage compliance with the TIO scheme, and improved governance with better balance between consumer and industry interests.
Read More TIO report responds to consumer concerns
TPG Internet has paid fines of $13,200 in relation to advertisements for its ‘500 free VoIP Minutes’ offer which the Australian Competition and Consumer Commission believed to be misleading.
Read More TPG pays ACCC infringement notices for misleading free VoIP minutes claim
The Federal Court has made declarations that of misleading and deceptive conduct and third line forcing in relation to bundled deals of telecommunication services and equipment rental to small businesses in 2008.
Read More Telecommunications bundling to small business breaches law
In a major win for CFA members ACCAN and FCA, the communications regulator has committed to make calls from mobile phones to 1800/13 numbers free or the cost of a local call by January 2015.
Read More ACMA commits to reform of mobile charging for 13/1800 numbers