New industry standard to ease global roaming pain
Consumers will now know how much they will be charged for contacting others whilst overseas.
Read More New industry standard to ease global roaming pain
Consumers will now know how much they will be charged for contacting others whilst overseas.
Read More New industry standard to ease global roaming pain
The inventor of the Do Not Knock sticker welcomes the Parliamentary Inquiry into a Do Not Knock register.
Read More Door-to-door sales cause consumer detriment and hinder competition
Research shows energy, telecommunications, pay TV and solar biggest users of high complaint door to door sales industry.
Read More ACCC cracks down on door to door sales practices
International price discrimination continues on IT products in Australia, here are some tips on how to avoid it.
Read More Cheaper hardware, software and digital downloads? Here’s how
TPG undertakes to release misled customers from ADSL2+ contracts.
Read More How to get out of your TPG Unlimited ADSL2 contract
Australian consumers are being discriminated against by international IT companies: ACCAN, CHOICE.
Read More International Companies Ripping Off Australian Consumers
Customers should expect to see improvements if the new TCP Code is effectively enforced.
Read More New rules for telecommunication providers but tougher enforcement needed
The contract includes free access to Medicare, Centrelink and other services for Telstra mobile consumers: but what the rest of us?
Read More Telstra-DoHS Contract Includes Free Access for Some
The latest ACCC report finds that the real price of telecommunications is decreasing but that the industry still has issues.
Read More Telecommunications Prices Falling but Concerns Remain – ACCC
The latest TIO data shows that telecommunications complaints have increased by 8.6%.
Read More Telco complaints increase again
ACMA found that Telstra violated consumer protections but can’t impose a sanction because of a weak TCP code.
Read More Telstra Breaches Consumer Privacy – But No Fine
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Federal Court finds that TPG’s $29.99 Unlimited ADSL2+ campaign was false and misleading.
Read More TPG penalised $2 million for misleading broadband advertising