Reliability, broadband performance and affordability are telco consumer priorities
ACCAN brings voice of telecommunication users to Canberra
Read More Reliability, broadband performance and affordability are telco consumer priorities
Nestle and Kellogs accused of ‘health-washing’ to avoid low nutritional ratings
Milo’s health star rating tripled based on preparation with skim milk
Read More Nestle and Kellogs accused of ‘health-washing’ to avoid low nutritional ratings
Credit Ombudsman appoints new deputy
Mr Tim Gough will commence as CIO’s Deputy Ombudsman in April
Read More Credit Ombudsman appoints new deputy
BMW Finance pays $391,000 penalty for breaching responsible lending and repossession laws
ASIC investigation reveals customers entering into unsuitable loans
Read More BMW Finance pays $391,000 penalty for breaching responsible lending and repossession laws
Enjoy the Australian summer with the protection of Australian Standards
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CFA representatives have contributed to the development of standards which make our summer safer.
Read More Enjoy the Australian summer with the protection of Australian Standards
Victorians caught up in unfair pub transport fines encouraged to share their experience before infringements review
Public Transport Users Association’s survey will form basis of submission
Read More Victorians caught up in unfair pub transport fines encouraged to share their experience before infringements review
Qld financial counsellors call on state govt to support people through resource sector job losses
ICAN reports dramatic rise in former high-paid workers seeking assistance with financial woes
Read More Qld financial counsellors call on state govt to support people through resource sector job losses
ACL Review needs to ensure that its stronger consumer protections are widened into the finance sector
CFA also argues for better protection of vulnerable consumers and funding of consumer research
Read More ACL Review needs to ensure that its stronger consumer protections are widened into the finance sector
Harmful debt businesses paint themselves as ‘friend’ of struggling Australians
Consumers better off seeking free advice from financial counsellors
Read More Harmful debt businesses paint themselves as ‘friend’ of struggling Australians
Westpac pays $1 million following ASIC’s concerns about credit card limit increase practices
Bank didn’t make reasonable inquiries into customers’ income before upgrading credit limit
Read More Westpac pays $1 million following ASIC’s concerns about credit card limit increase practices
Australian Netflix users to lose access to international streaming libraries
CHOICE encourages consumers to circumvent geo-blocking
Read More Australian Netflix users to lose access to international streaming libraries
CFA rep contributes to new Hand Hygiene standard
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Health care acquired infections are a major concern for consumers particularly for older people and other vulnerable groups.
Read More CFA rep contributes to new Hand Hygiene standard