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Keeping kids free from harm is the effect of standards for toy safety. ISO has just updated a toy safety standard to ensure it covers all bases. Made for play, children’s toys are rife with potential hidden hazards ranging from sharp edges to cords or small parts, to name a few. The humble plaything can cause great harm if not designed and manufactured…

Read More Playing safe with kids’ toys

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Trying to find the right size clothing can be like navigating the minefield that is our clothing size system in Australia. It usually requires taking three different sizes into the change room, or buying them online and returning the duds. The problem is that there is no official sizing system in Australia. The Australian Standard…

Read More Sizing woes a Standards issue

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CHOICE is launching canisaveonenergy.com.au to help people tap into hundreds of dollars in electricity savings. “We’ve decided to intervene in the electricity market and cut out the commercial switching sites which are paid by energy companies to sell their products,” says CHOICE Head of Media Tom Godfrey. “Unfortunately, the electricity market has been stitched up by cosy…

Read More Can I save on energy?

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Dr Martin Gill discusses how electricity retailers continue to justify their poor behaviour by claiming consumers have a choice. This is untrue. As an essential service, consumers must purchase electricity. Consumer rights to access this essential service, at a sensible price, should be protected and not turned into a “game” with a few winners and…

Read More Stop blaming consumers for electricity market failure

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Consumers International has released a new report: The challenge of protecting consumers from unsafe products: A global picture. The report, based on a survey of 132 organisations in 100 countries, found that national product safety legislation is struggling to adapt to the unprecedented challenges created by technological advances and the transformative nature of international supply chains…

Read More Product Safety: A global picture

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The following blog post is reproduced from Consumers International. Product recalls are an important way to remove unsafe products from the marketplace and prevent injury and death. This year the OECD and the International Standards Organisation will be looking at how recalls can be delivered more effectively to ensure consumers are better protected. The right…

Read More Rapid recall: getting unsafe products off the market quickly

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The following is a media release from The Hon Michael Keenan MP, Minister Assisting the Prime Minister for Digital Transformation The Turnbull Government is today announcing a new national body to oversee access to Government-held data as part of a suite of reforms recommended by the Productivity Commission. The reforms, costing $65 million over the next…

Read More Government responds to Productivity Commission Inquiry into data availability and use

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The Turnbull Government has announced significant reforms that aim to give senior Australians and their families confidence they will be properly cared for. A new national independent Aged Care Quality and Safety Commission will also be established to increase transparency through a publicly available rating against quality standards. The establishment of the Commission is in…

Read More COTA welcomes Aged Care reforms

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Today the Federal Government announced that there will be tougher penalties for corporate misconduct, and stronger powers for the corporate regulator ASIC. The Federal Government  has agreed or agreed-in-principle to every recommendation made in the ASIC Enforcement Taskforce final report that was finalised in December 2017. Company directors will now face up to 10 years’…

Read More Jail time for corporate crooks needed to clean up finance sector

Australian Competition & Consumer Commission

The Consumers’ Federation of Australia welcomes today’s announcement by the Treasurer Scott Morrison that current ACCC Commissioner Mick Keogh has been appointed Deputy Chair from the end of May for a period of five years. Mr Keogh will oversee the ACCC’s small business work in addition to his current role leading our agriculture work. Cristina…

Read More CFA welcomes ACCC Deputy Chair and Commissioner reappointments

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ACCAN is alarmed that complaints to the Telecommunications Industry Ombudsman (TIO) have increased by 28.7 percent in the six months to December 2017, compared to the same time the previous year. The peak Australian telecommunications consumer body says the TIO’s latest statistics reinforce the need for urgent industry action to put customers first. “Continuing high numbers of complaints shine a…

Read More Continuing rise in telco complaints shows need for urgent reforms