Executive

Philip Cullum (he/him), Chair

Philip is principal of Consumer-wise Consulting, working on strategy, policy, engagement and governance. He is a Board member of Consumer Action and chairs the Financial Basics Foundation. He is also a member of the independent Customer Advisory Panel for the Victorian energy networks Powercor, Citipower and United Energy, the Code Compliance Committee for customer owned banking, the expert panel at the financial ombudsman AFCA, and the Legal Costs Committee for Victoria. He was previously a member of the buy now pay later (BNPL) code committee and the Clean Energy Council board. He is a graduate of the AICD. He has also worked at the Australian Energy Regulator, the Australian Competition and Consumer Commission, the UK energy regulator Ofgem and three UK consumer organisations.

 

Gordon Renouf (he/him), Deputy Chair

Gordon is the Chair of the Consumer Consultative Panel of the Australian Securities and Investments Commission and one of the team at Ethical Consumers Australia: an organisation dedicated to making it possible for consumers to buy products and services that match their values. ECA created Good On You, a service that provides comprehensive ethical ratings for clothing and accessory brands via the Good On You app (goodonyou.eco). Gordon represented consumers on the Banking Code Monitoring and Compliance Committee and the Board of the Telecommunications Industry Ombudsman. Gordon was previously Director, Policy and Campaigns, for CHOICE, a member of the Commonwealth Consumer Affairs Advisory Council, Director of the Northern Territory Alcohol Framework, and Foundation Director of the National Pro Bono Resource Centre. Gordon has served on various boards including Justice Connect Redfern Legal Centre and Good Environmental Choice Australia.

 

Kerry Connors (she/her)

Kerry is Director of Energy Inclusion at Energy Consumers Australia, having been with ECA since its inception, building on her extensive experience on energy consumer issues, previously as Executive Director of the Consumer Advocacy Panel, and the inaugural Executive Officer of the Consumer Utilities Advocacy Centre. She has also worked in the Department of Foreign Affairs and Trade, including a posting to the Australian Embassy in Seoul, and has managed her own consultancy business, strengthening relations between the private and community sectors.

Ian Jarratt (he/him)

Ian is a retired economist and policy analyst. He is a member of the Queensland Consumers Association and undertakes research and advocacy on a range of topics including energy, market information, trade measurement, and labelling. Ian lead the national campaign that in 2009 resulted in large supermarkets being required to display the unit price (price per unit of measure) for prepacked food and grocery products. Ian is a consumer representative on several advisory/consultative committees and represents CFA on FSANZ’s Consumer and Public Health Dialogue. In 2006, he was awarded a Churchill Fellowship to study unit pricing in the USA and Europe, in 2010 he was the inaugural recipient of Choice’s Consumer Champion Award, and in 2017 he was awarded a Medal of the Order of Australia (OAM) for his consumer work.

Roberta Grealish (She/Her)

Roberta is the Principal Solicitor at Consumer Credit Legal Service WA (CCLSWA), a community legal centre specialising in credit, debt and consumer law. Since joining the team at CCLSWA in 2016 she has assisted many vulnerable consumers successfully pursue claims against financial service providers. Roberta takes a lead role in CCLSWA’s law reform submissions and stakeholder engagements in the belief that it is the role of consumer advocates to speak up for those who do not have the knowledge, resources, or capacity to advocate for themselves. Roberta currently sits on several national and state consumer advisory committees and previously sat on the board of the Financial Counsellors’ Association of WA, the Law Council of Australia Consumer Law Committee, and WA’s Department of Mines, Industry Regulation and Safety Consumer Advisory Committee.

Georgina Molloy (She/Her)

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Nicola Howell (she/her)

Nicola is a Senior Lecturer in the Law School, Faculty of Business and Law, Queensland University of Technology. Nicola’s teaching responsibilities include commercial law, consumer law, banking and finance law, and insolvency, and her research focuses on legal and policy issues in consumer financial services, consumer credit and other consumer transactions, and personal insolvency. She has published widely on these topics, and is also a regular contributor to relevant policy and law reform processes. Prior to moving to academia, Nicola worked in a range of community and government organisations in roles focused on consumer law and policy.