Gerard Brody (Chair) began in consumer advocacy as a policy officer and solicitor with Consumer Law Centre Victoria, before working as a Senior Policy Officer with Consumer Action. Gerard then worked with the Brotherhood of St Laurence as Senior Manager Financial Inclusion, leading the national rollout of the Saver Plus program. Gerard returned to Consumer Action in 2011 to lead the Centre’s policy and campaigns work and assumed the role of CEO in 2013. Gerard has represented consumers on a number of bodies, including the Australian Competition and Consumer Commission’s Consumer Consultative Committee, the Australian Securities and Investments Commission’s Consumer Advisory Panel and the Australian Energy Regulator’s Customer Consultative Group. Gerard has a Masters in Public Policy and Management, Bachelor of Laws (Hons) and Bachelor of Arts (Hons) from the University of Melbourne.

Gordon Renouf  (Deputy Chair) is one of the team at Ethical Consumers Australia. ECA produces Otter – information about safe, green and fair consumer choices. He is a consumer policy consultant and a member of the Banking Code Monitoring and Compliance Committee, Deputy Chair of Justice Connect (formerly the Public Interest Law Clearinghouse), a member of the Commonwealth Consumer Affairs Advisory Council and Chair of Good Environmental Choice Australia. Gordon was previously Director, Policy and Campaigns, for CHOICE,  Director of the Northern Territory Alcohol Framework, and Foundation Director of the National Pro Bono Resource Centre.

Oliver Derum (Treasurer) is Associate Director of Advocacy and Communications at Energy Consumers Australia. He was previously the Policy Team Leader in the Energy and Water Consumers’ Advocacy Program at the Public Interest Advocacy Centre (PIAC), where his achievements included leading a $2 billion appeal of an electricity network price decision, the first of its kind by a consumer group to be given leave by the Australian Competition Tribunal. He is also the current consumer representative on the Clean Energy Council’s Product Listing Review Panel. Oliver is passionate about the fair and reasonable provision of products and services that are important to peoples’ lives.

Xavier O'Halloren 2016 bw Xavier O’Halloran is a Policy and Campaigns Advisor at CHOICE, Australia’s largest consumer organisation. Xavier works primarily on consumer finance related issues, including superannuation and life insurance. Previously he worked at the Australian Communications Consumer Action Network (ACCAN) as a Policy Officer working on telecommunications consumer protection and competition policy. He has represented consumers on several industry code development and regulator advisory bodies. Xavier has a Bachelor of Social Science, Politics and International Studies (Hons) and a Juris Doctor from the University of New South Wales.



John 1John Furbank John Furbank is Secretary of Consumers Federation of Australia Executive Committee, Secretary of Consumers Association of South Australia and member of the National Measurement Institute’s Consumer, and Industry Liaison Committee. John represented Australia as Head of Delegation ISO COPOLCO 2011-2016 and is Chair ISO PC 294 Guidance on unit pricing and SA CS-113 (mirror committee for PC 294) and member of Standards Australia Standards Development and Accreditation Committee. John is a compliance professional specialising in advising and auditing industry on compliance with Australian and international technical standards and consumer protection legislation.  Formally John held a number of senior positions with fair trading and consumer protection authorities in Australia, United Kingdom and, during mid 1990’s, was Director of Fair Trading, Fiji.

Ian Jarratt is a retired economist and policy analyst.  He is a member of the Queensland Consumers Association and currently specialises in research and advocacy on energy and grocery market information issues, especially grocery unit pricing.  Ian is a consumer representative on several Queensland consumer advisory committees.

Professor Gail Pearson is a leading academic in the fields of financial  services, commercial and consumer laws. She is the author of Financial Services Law and Compliance Cambridge (University Press 2009) and co-author of Commercial Law: Commentary and Materials (ed2) Lawbook 2004, the major Australian text in  this area. She has also published numerous articles in Australian and international journals including a pieces on risk, self regulation and innovation in financial services.

Rachel Thomas is a Senior Policy Adviser with ACCAN. She currently works on a diverse range of telecommunication policy areas including Universal Service Obligation, broadband policy and issues related to the National Broadband Network. She previously worked in the Irish Government Economic Evaluation Unit. She has a Masters in Applied Economics.


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