VicPol Archives - Consumers' Federation of Australia

1 May , 2024

Victoria Bans Energy Cold Callers

The Victorian Energy Upgrades (VEU) program has banned cold call telemarketing starting today (1/05/2024) and will ban doorknocking starting 1 August 2024. Below is a media release from the program. About the bans The Victorian Government introduced the bans in response to consumer complaints about problematic telemarketing and doorknocking practices under the program. The bans…

25 January , 2024

Proposed Health Practitioner Regulation National Law Reforms

In February 2023, health ministers announced they would take action to ensure the management of professional misconduct by health practitioners relating to sexual misconduct and sexual boundary violations would better meet community expectations.

Health ministers are seeking feedback to determine if amendments to the Health Practitioner Regulation National Law are needed to provide greater transparency to the public about health practitioners’ regulatory history when they have engaged in sexual misconduct or sexual boundary violations.

19 October , 2023

Dispute Resolution Process Unfit for Purpose

In a recent report released by the Consumer Policy Research Centre (CPRC) more than half of Victorian’s who bought a car, used or new, in the past five years have experienced major or minor faults with their vehicle.

12 October , 2023

Consumer Affairs Victoria Releases New Strategic Plan and Regulatory Priorities

The Consumer Affairs Victoria Strategic Plan for 2023-26, and regulatory priorities for 2023-24 have been published this week.

17 July , 2023

More Support Needed to Help Victorian Households Manage Power Bills

“Four years on from the launch of the payment difficulty framework in Victoria, we’re still seeing some really worrying gaps in the assistance energy retailers are providing to people who are struggling with their energy bills,” said Luke Lovell, Acting Director of Policy and Campaigns, Consumer Action.

22 March , 2019

Ban on vendor term and rent-to-buy transactions to make buying a home fairer for all Victorians

Consumer Action Law Centre (Consumer Action) supports a ban on vendor term and rent-to-buy agreements in the housing market proposed by the Sale of Land Amendment Bill 2019, which is to be introduced to Parliament today. The ban was a key recommendation from Consumer Action’s 2015 report, Fringe Dwellings: The vendor finance and rent-to-buy housing black…

11 February , 2019

Know Your Rights When Moving House

The Andrews Labor Government is urging Victorians who are moving to be vigilant when hiring a furniture removal company, following a jump in the number of reports about removal and freight services. Moving house is one of life’s more stressful tasks – made all the more painful if your valued furniture and possessions are damaged,…

25 March , 2017

Victoria considers prohibitions on rent-to-buy homes and residential vendor finance

Consumer Affairs Victoria is asking for feedback to help shape the laws that control how Victorians buy and sell property. A new options paper presents a range of possible reforms to modernise and improve Victoria’s 55-year-old Sale of Land Act 1962 (the Act). “Victoria’s property market is booming, and it’s essential the Sale of Land…

2 February , 2016

Victorians caught up in unfair pub transport fines encouraged to share their experience before infringements review

Public Transport Users Association’s survey will form basis of submission

26 June , 2015

Victorians come out in support of more options for car registration payments

50,000 signatures delivered to government

20 February , 2015

Financial counsellors welcome inquiry into VIC energy retailer hardship programs

Disconnections just shy of 60k last year