In a recent report released by the Consumer Policy Research Centre (CPRC) more than half of Victorian’s who bought a car, used or new, in the past five years have experienced major or minor faults with their vehicle.
Read More Dispute Resolution Process Unfit for Purpose
The Consumer Affairs Victoria Strategic Plan for 2023-26, and regulatory priorities for 2023-24 have been published this week.
Read More Consumer Affairs Victoria Releases New Strategic Plan and Regulatory Priorities
“Four years on from the launch of the payment difficulty framework in Victoria, we’re still seeing some really worrying gaps in the assistance energy retailers are providing to people who are struggling with their energy bills,” said Luke Lovell, Acting Director of Policy and Campaigns, Consumer Action.
Read More More Support Needed to Help Victorian Households Manage Power Bills
Consumer Action Law Centre (Consumer Action) supports a ban on vendor term and rent-to-buy agreements in the housing market proposed by the Sale of Land Amendment Bill 2019, which is to be introduced to Parliament today. The ban was a key recommendation from Consumer Action’s 2015 report, Fringe Dwellings: The vendor finance and rent-to-buy housing black…
Read More Ban on vendor term and rent-to-buy transactions to make buying a home fairer for all Victorians
The Andrews Labor Government is urging Victorians who are moving to be vigilant when hiring a furniture removal company, following a jump in the number of reports about removal and freight services. Moving house is one of life’s more stressful tasks – made all the more painful if your valued furniture and possessions are damaged,…
Read More Know Your Rights When Moving House
Consumer Affairs Victoria is asking for feedback to help shape the laws that control how Victorians buy and sell property. A new options paper presents a range of possible reforms to modernise and improve Victoria’s 55-year-old Sale of Land Act 1962 (the Act). “Victoria’s property market is booming, and it’s essential the Sale of Land…
Read More Victoria considers prohibitions on rent-to-buy homes and residential vendor finance