Transport Archives - Page 3 of 13 - Consumers' Federation of Australia

1 December , 2023

Non-Disclosure Agreements, Unfair Contracts and Consumer Rights

Businesses are trotting them out left and right these days, but it’s not clear who gives them the authority to do that, since you already have a right to the three Rs without promising to keep matters confidential.

Non-disclosure agreements (NDAs) effectively keep problems with a product or service a secret so other customers can’t know that it has a history of problems.
“The ACCC has made clear that non-disparagement clauses can breach unfair contract terms provisions.

“Again this comes back to the imbalance of power and information between consumer and business, and why we need strong, enforceable consumer protections.”

1 December , 2023

Consultation on Virgin Australia and Air New Zealand Trans-Tasman Services

The Proposed Conduct relates to the cooperation between Virgin Australia and Air NZ on trans-Tasman services (on routes that Virgin Australia does not operate), including the ability for Virgin Australia to codeshare on Air NZ operated services which contain pricing provisions that may otherwise trigger the prohibition against resale price maintenance. Cooperation on commercial arrangements between Virgin Australia and Air NZ in relation to frequent flyer programs, lounge access, and joint corporate customer offers are conditional upon these codeshare arrangements.

Closing date for submissions on interim authorisation is 18 December 2023.

30 November , 2023

Airservice Australia Proposes Price Increases

The ACCC is seeking views from the aviation industry and other interested parties on Airservices Australia’s draft proposal to increase the prices it charges airlines for its enroute navigation, terminal navigation, and aviation rescue and fire-fighting (ARFF) services.

Submissions are due by 19 January 2024.

24 November , 2023

Detours and Roadblocks: CPRC’s Upcoming Faulty Car Webinar

Original text from CPRC’s website (24/11/2023). Date: 27 November 2023Time: 1-2PM AEDTLocation: Online Faulty cars are far too common and disrupt far too many lives. A faulty car is far more than just a daily inconvenience, they can disrupt lives and pose serious challenges for people nationwide when trying to resolve the problem. CPRC’s research…

20 November , 2023

ACCC Welcomes Consults on Viva Energy’s Divestiture Proposal for OTR Acquisition

The proposed acquisition will combine the entities’ retail fuel, wholesale fuel and retail convenience and grocery offerings.

The ACCC invites submissions on the divestiture proposal by 27 November 2023.

19 October , 2023

Changing Gears: Towards a car market people can trust (Webinar)

Original text from here. Faulty cars are far too common and disrupt too many lives. Join us at the launch of a major report by the Consumer Policy Research Centre, ‘Detours and Roadblocks’, that examines the experience of consumers with faulty cars in Victoria. The report, commissioned by Consumer Action Law Centre, puts forward a…

19 October , 2023

CALC: Victoria Overrun with Lemon Cars as Current Dispute Process Totally Unfit for Consumers

“For years, Consumer Action has been saying we need to fix how we deal with car disputes. It shouldn’t be costing people years of their lives and thousands of dollars to get what they are owed under the law, and people shouldn’t be forced to drive or sell unsafe cars,”

19 October , 2023

Dispute Resolution Process Unfit for Purpose

In a recent report released by the Consumer Policy Research Centre (CPRC) more than half of Victorian’s who bought a car, used or new, in the past five years have experienced major or minor faults with their vehicle.

17 October , 2023

Improved Standard a Significant Advancement for Safe Motor Vehicle Travel

Standards Australia has published a world first standard AS 5384 Accessories for seats belts used in motor vehicles which provides quality assurance to consumers who require such additional safety features not provided by standard motor vehicle seatbelts.

13 October , 2023

ACCC Warns Caravan Industry Over Misleading Representations

The ACCC is putting the caravan industry on notice that the use of misleading representations in advertising is in breach of the Australian Consumer Law and may result in strong enforcement action being taken against retailers.

15 September , 2023

Proposed Denial of Qantas and China Eastern Airline Coordination

The ACCC has issued a draft determination proposing to deny authorisation for Qantas Airways Ltd and China Eastern Airlines Corporation Limited and their related entities (including Jetstar) to continue coordinating operations between Australia and mainland China.

11 September , 2023

Aviation Green Paper Open for Consultation

The Federal Government is calling for feedback on its ‘Aviation Green Paper – towards 2050’, found here.

The Green Paper is the next step in the development of the Aviation White Paper which will set the policy direction for the aviation sector out to 2050 and is likely to be released in mid-2024.