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The following is a joint media release from the Commonwealth Small Business Minister Michael McCormack and Commonwealth Employment Minister Michaelia Cash. A Taskforce led by the Australian Competition and Consumer Commission (ACCC) will conduct an investigation into quad bike safety under plans announced today by the Minister for Employment Michaelia Cash and Minister for Small Business…
Read More Quad Bike Safety Taskforce
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One year ago today, the Access to Justice review was released by the Victorian Government. The review proposed a sensible fix for the thousands of Victorians who buy lemon cars each year. To mark the date, Consumer Action Law Centre (Consumer Action) is launching a new campaign, “Fix my car”, to drive home the need to implement this…
Read More Fix my car! One-year wait for proper dispute resolution for cars
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Independent Chairperson The AFTA Travel Accreditation Scheme (ATAS) is seeking expressions of interest from suitably qualified people interested in serving as the Independent Chairperson to the ATAS Code Compliance Monitoring Committee (ACCMC). ATAS is the travel industry accreditation scheme for travel intermediaries, travel agents in Australia and operates with some 3000 locations nationally. The role…
Read More Expressions of Interest Sought for ATAS Code Compliance Monitoring Committee
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A CHOICE investigation into the largest automotive recall in Australian history has found Toyota, Mazda, BMW, Lexus and Subaru have been refitting vehicles with potentially faulty airbags and have failed to inform consumers of the ongoing risk of death or injury. “With 2.3 million vehicles in Australia requiring their potentially lethal Takata airbags to be replaced, it’s…
Read More Car Companies Caught Refitting Lethal Airbags – CHOICE
Car buyers are being advised to exercise caution before agreeing to purchase ‘after sale add-ons’ and to get multiple quotes before accepting any finance offered by motor vehicle dealers. The advice follows a recent increase in complaints to Consumer Protection about the ‘extras’ sold at the point of sale of a vehicle which can include…
Read More Doubts about the value of car sale add-ons
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CHOICE has introduced their new consumer assistance tool: Complane. Complane has been developed to minimize the number of difficulties that travelers have making complaints with airlines when their flights are delayed or canceled. CHOICE recently conducted a study into passenger travel, revealing that over the past year, over 23 per cent of travelers faced either…
Read More CHOICE launches Complane
Public Transport Users Association’s survey will form basis of submission
Read More Victorians caught up in unfair pub transport fines encouraged to share their experience before infringements review
Report says add-on insurance products for cars provide little value for consumers
Read More Junk merchants fleecing millions from unknowing Australians
CHOICE puts taxis and the ride-share service head-to-head
Read More Service test shows Sydney Ubers safe, reliable and mostly cheaper than taxis
Three groups of card products were found to forfeit leftover money to issuer after expiration
Read More Consumers can reclaim funds on expired travel money cards following ASIC action
Report finds that fine print in many warranties means it’s very unlikely to get a claim paid out
Read More “Almost completely worthless” Used car warranties catching out countless Australians
Travellers an be charged up to 67% more than advertised price if automatic surcharges aren’t deselected
Read More Consumer groups says Jetstar is opting-in to trick ticket buyers
