Used Cars Archives - Consumers' Federation of Australia

25 March , 2024

“Irresponsible” Car Loans on a “broader scale”: Consumers and advocates speak out against Money3 as ASIC sues over alleged breaches

Need to know Financial counsellors are sounding the alarm about an “irresponsible” car loan provider targeting people on low incomes. These consumer advocates say Money3 Loans is failing to properly assess whether its customers can pay off the loans, and is charging exorbitant interest rates on top of that. Last year the Australian Securities and…

1 December , 2023

Non-Disclosure Agreements, Unfair Contracts and Consumer Rights

Businesses are trotting them out left and right these days, but it’s not clear who gives them the authority to do that, since you already have a right to the three Rs without promising to keep matters confidential.

Non-disclosure agreements (NDAs) effectively keep problems with a product or service a secret so other customers can’t know that it has a history of problems.
“The ACCC has made clear that non-disparagement clauses can breach unfair contract terms provisions.

“Again this comes back to the imbalance of power and information between consumer and business, and why we need strong, enforceable consumer protections.”

24 November , 2023

Detours and Roadblocks: CPRC’s Upcoming Faulty Car Webinar

Original text from CPRC’s website (24/11/2023). Date: 27 November 2023Time: 1-2PM AEDTLocation: Online Faulty cars are far too common and disrupt far too many lives. A faulty car is far more than just a daily inconvenience, they can disrupt lives and pose serious challenges for people nationwide when trying to resolve the problem. CPRC’s research…

26 May , 2023

Enforcement Action Taken Against Money3

The Australian Securities and Investments Commission (ASIC) has issued against used car lender Money3, claiming that it failed to adequately train staff on relevant credit laws and did not ensure proper financial checks on the affordability of the loan were made.

28 April , 2021

Losses to car ad scams climbing

Australians have already lost over $288,000 to vehicle scams in the first quarter of this year, more than all losses reported to Scamwatch in 2019, and scammers have now begun impersonating defence personnel to con their victims. This is an ACCC media release, originally published on 27th April, 2021. In a vehicle scam, scammers post fake…

19 August , 2015

“Almost completely worthless” Used car warranties catching out countless Australians

Report finds that fine print in many warranties means it’s very unlikely to get a claim paid out

6 March , 2015

Buying a car? Beware of being sold discretionary risk products

Extended warranties on used vehicles can be designed not to pay out for reasonable claims