Tenants

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What does it mean to be a consumer in Australia? New research from the Consumer Policy Research Centre outlines how people across Australia describe their experiences and expectations of how business treat them. This is a media release from The Consumer Policy Research Centre (CPRC). It was originally published on 29th June, 2022. For more information about this research,…

Read More Australian consumers in their own words: new research from the CPRC

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CHOICE and WEstJustice have called for regulatory intervention to stop insurance companies unfairly pursuing people who rent for claims made on landlord insurance.  This is a CHOICE and WEstJustice media statement, originally published on 6th August, 2021. Read the full investigation. The advocacy groups have presented finance regulator ASIC with evidence of insurers pursuing debts…

Read More Insurers targeting people who rent with unjust bills over $300,000

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The Full Federal Court has upheld an appeal by the ACCC and declared that Quantum Housing Group Pty Ltd engaged in an unconscionable system of conduct in its dealings with investors regarding the National Rental Affordability Scheme (NRAS), in breach of the Australian Consumer Law. This is an ACCC media release, originally published on 22nd March,…

Read More Full Federal Court ruling provides vital clarification of the law on statutory unconscionable conduct

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Consumer think-tank launches latest research report – The Renter’s Journey –at CPRC Policy Connect Series forum • 5 common challenges• 10 key policy implications• 20+ organisations involved in research process Consumer Policy Research Centre (CPRC) has released its latest research report – The Renter’s Journey – following the rental experiences of four key groups of…

Read More Renters must be at centre of reforms, CPRC report finds