Scooter safety in the spotlight
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Community urged to take part in safety survey to help understand how and why Australians are using mobility scooters.
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Regulator News
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ACCC enforcement priorities include vulnerable consumers
Rod Sims ACCC Chair
Chairman Rod Sims gave prominence to protecting vulnerable consumers in his outline of the ACCC’s enforcement priorities.
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ASIC publishes approach to enforcement
The Australian Securities and Investments Commission (ASIC) has released a statement of its approach to enforcement and other policy documents discussing how it undertakes investigations and enforcement activity.
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ASIC releases guidance on advertising financial products
Peter Kell
ASIC has released guidance to help promoters comply with their legal obligations when advertising financial products and services.
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ACCC launches guidelines to help dating websites protect consumers from scams
Post thumbnailThe Australian Competition and Consumer Commission has launched guidelines to support efforts by dating and romance websites to combat scammers.
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Knock, knock. Who’s there?
Post thumbnailBuying door-to-door? Door-to-door sales can be a great, convenient way to buy goods and services without leaving your home. Under the Australian Consumer Law, which came into effect on 1 January 2011, you have specific protections and rights when you buy goods and services at your door.
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ASIC warns against investment in retail debt market
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ASIC today announced measures to help ensure issuers of debt products such as debentures and notes provide investors and financial consumers with the information they need to make informed decisions about investing in these products. These products can be risky.
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Compulsory recall of teeth whiteners
Post thumbnailThe Parliamentary Secretary to the Treasurer, the Hon David Bradbury MP, has ordered a company to recall two teeth whitening products in order to protect consumers from unsafe peroxide levels.
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ASIC discussion paper: EDR jurisdiction and debt collection proceedings
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ASIC has released a consultation paper to commence its review of external dispute resolution (EDR) jurisdiction over consumer complaints in cases where members have commenced legal proceedings to recover debts from consumers.
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ASIC to review EDR schemes handling of complaints when companies take legal action
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ASIC has commenced a review of the 2009 change that provides consumers with limited access to EDR in the early stages of debt recovery proceedings.
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ASIC continues review of financial advisors
ASIC will shortly contact 30 Australian financial services licensees as part of the next phase of its review of financial advice industry practice. The review is intended to provide input into ASIC’s work on educating investors, holding gatekeepers to account and understanding consumer behaviour.
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Know your shopping rights: consumer guarantees
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Consumer guarantees became Australia-wide law on 1 January this year. Find out how they can protect consumers when buying goods or services this Christmas
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