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The Customer Owned Banking Code Compliance Committee (COBCCC) has recently released its Annual Report for 2022-23 (available here). There was positive news in terms of the preparedness of customer-owned banks to adopt the new 2022 Customer Owned Banking Code of Practice (the Code) which has been characterised as clearer and stronger in its commitments, especially…

Read More Improvements for Consumers But Concerns Linger Over Reporting Practices

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The Banking Code Compliance Committee (BCCC) is working with the Australian Banking Association (ABA) to coordinate with 12 of its members to ensure banking services offered through Bank@Post comply with the Banking Code of Practice.

Bank@Post arrangements provide a valuable face-to-face service, particularly as banks close branches, especially in regional and remote areas.

The BCCC wants to ensure, as a priority, that important consumer protections have been implemented for the services banks offer through Bank@Post.

Read More Banking Code Compliance Committee Prioritises Bank@Post’s Compliance with the Code