CHOICE

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Need to know Rapid antigen tests are being sold at inflated prices by some retailers The ACCC is investigating the price gouging Advocates say stronger price-gouging protections are needed for consumers This is a media release from CHOICE. It was originally published on 5th January, 2022. It was only a few weeks ago that COVID-19 rapid antigen tests (RATs)…

Read More Price gouging: COVID-19 rapid antigen test prices soar

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Prepared by CFA Executive Member Ian Jarratt, of Queensland Consumers Association. He can be reached at ijarratt@australiamail.com. Recently, the UN’s Food and Agriculture Organisation (FAO) published two reports, aimed to support, and showcase the work of Consumer Organizations around the globe on The Right to Adequate Food. The reports are: Consumer Organizations and the Right to…

Read More FAO publishes reports on consumer organizations and the Right to Adequate Food

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Joint campaign from WEstjustice and CHOICE improves landlord insurance recoveries processes WEstjustice and CHOICE have secured insurance industry commitments to stop the practice of unfairly pursuing renters for accidental damage. This change means that no renter in Australia should receive a bill for accidental or unintentional property damage to the homes they rent. All major…

Read More Insurers stop renter robodebt and commit to minimum standards to protect tenants

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Reform urgently needed to give Australians clear and fair rights when travel has to be cancelled  New CHOICE research has revealed that only 23% of Australians feel confident to make travel plans in the next 12 months. This is a media release from CHOICE. It was originally published on 26th October, 2021. This statistic is not surprising, given…

Read More New research reveals only 23% of Australians feel confident making travel plans in next 12 months: CHOICE

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CHOICE survey reveals widespread public support for passage of Banking Royal Commission draft laws. “The Australian community has not forgotten the scandals of the Banking Royal Commission. However, it’s been two and a half years since the Federal Government committed to cleaning up the banking industry. Many victims remain without the compensation they deserve while…

Read More “Justice delayed is justice denied”: CHOICE on overdue Banking Royal Commission draft laws

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Several CFA members including: CHOICE, the Consumer Policy and Research Centre (CPRC), the Consumer Action Law Centre (CALC), and the Queensland Consumers Association (QCA), made written submissions on the PC’s draft report on “Right to Repair”. The PC made draft recommendations on many aspects of this very complex and diverse topic. The CFA member submissions…

Read More CFA members make submissions to Productivity Commission (PC) “Right to Repair” Inquiry

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CHOICE and WEstJustice have called for regulatory intervention to stop insurance companies unfairly pursuing people who rent for claims made on landlord insurance.  This is a CHOICE and WEstJustice media statement, originally published on 6th August, 2021. Read the full investigation. The advocacy groups have presented finance regulator ASIC with evidence of insurers pursuing debts…

Read More Insurers targeting people who rent with unjust bills over $300,000

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Consumer group CHOICE has asked Australian governments to fix Australia’s travel “cancellation chaos” with 7 urgent reforms, starting by making it easier for travellers to obtain refunds when plans are cancelled. This is a CHOICE media release, originally published on 8th July, 2021. CHOICE surveyed over 4,400 Australians who had travel plans disrupted by COVID-19…

Read More 7 ways to fix the travel “cancellation chaos”

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CFA has made a submission to the federal government on its draft new Grocery Unit Pricing Industry Code of Conduct. The submission disagrees strongly with the conclusions of the review of the current Code and with the proposed new Code’s provisions (which are identical to those of the current Code). It also argues that implementation…

Read More CFA and member organisations call for changes to proposed new federal Unit Pricing Code

Wooden house, piggy bank, magnifying glass Wooden house, piggy bank, magnifying glass

Data reveals postcodes flooded with complaints about loans as Government plans to remove lending protections An analysis by consumer group CHOICE has revealed over 31,000 complaints have been made about credit products since the end of the Banking Royal Commission’s hearings. The analysis comes as crossbench Senators in Federal Parliament decide on a government proposal…

Read More 31,000 credit complaints since Banking Royal Commission

An apple on a pile of school books An apple on a pile of school books

Corporate regulator slams banks’ school marketing schemes as CHOICE calls on State and Territory Education Ministers to ditch Dollarmites. This is a CHOICE Media Release “CHOICE welcomes ASIC’s comprehensive review into school banking programs. This is the first time ever in over a century that these school-based marketing schemes have been reviewed,” says CHOICE CEO…

Read More “Nothing more than marketing schemes”: CHOICE on ASIC’s review of school marketing programs