CFA news Archives - Consumers' Federation of Australia

2 June , 2025

Consumers Federation of Australia Representative Recognised with Prestigious Standards Award

The annual Standards Australia Standards Awards celebrate excellence in standards development and are presented to those who have made significant contributions to standardisation and demonstrated outstanding service, enabling Standards Australia to attain its objectives. This year CFA Standards representative John Furbank was awarded the W.R. Hebblewhite Medal, Standards Australia’s most esteemed prize. John was recognised…

21 May , 2025

2025 National Consumer Advocacy Award – Applications Now Open!

The Consumers’ Federation of Australia (CFA) is pleased to announce that applications are now open for the 2025 Consumer Advocacy Award. This award recognises the best consumer advocacy campaign or project run by a CFA member organisation during the past year. If your organisation or group has delivered an outstanding campaign or project, we would…

17 March , 2025

Time to scrap ‘consumer protection’ rules that don’t protect consumers

Australia’s peak communications consumer body, ACCAN, has today called for the weak and ineffective industry-drafted Telecommunications Consumer Protections (TCP) Code to be scrapped in favour of robust and enforceable industry standards that better protect Australian consumers. Communications are an essential service – yet the rules which exist to protect communications consumers are failing in their…

5 February , 2025 0 comments

Consumers’ Federation of Australia on life-support, urges government action to protect consumers during cost-of-living crisis

The Consumers’ Federation of Australia (CFA) urgently calls on the Australian government to fund its work as the peak body for consumers in the forthcoming budget. For over 50 years, Consumers’ Federation of Australia has been a vital safeguard against corporate misconduct, ensuring fair treatment and protections for consumers. The peak body for consumer organisations,…

20 December , 2024

Resources for Consumer News, Safety, and Emergency Services

With the end of the year many of us are taking leave, but the consumer world never stops and, especially for product safety purposes (or to make sure the consumer voice is heard in consultations), it can be important to keep an eye out for news. Below are some websites which may have important consumer…

16 December , 2024

Consumer Affairs Ministers Set 2025 Agenda, Consumer Protection to remain at the forefront

Commonwealth, State, Territory and New Zealand Consumer Affairs Ministers met on Tuesday 10 December 2024 to renew their commitment to strengthen consumer protections across the country. Ministers attending the meeting, chaired by Commonwealth Assistant Treasurer Stephen Jones, acknowledged the substantial progress on key reforms to the Australian Consumer Law over the past year, including work to strengthen…

6 November , 2024

Consumers’ Federation of Australia: Annual General Meeting

The notification for the Consumers’ Federation of Australia’s 2024 Annual General Meeting has been sent out and we’re busy preparing everything for the AGM. The AGM is scheduled for Thursday 28th November at 12:00opm-1:00pm AEDT, we look forward to seeing you there! As part of the preparations, we would like to remind all of our…

30 August , 2024

Reflections from Departing CFA Chair, Gerard Brody

Before Gerard took his new position as Chairperson of the Essential Services Commission, we had the opportunity to pick his brain one last time as he farewelled the consumer movement.Gerard has been an inspiration, a mentor and an exceptional leader for consumer advocates for well over a decade. CFA’s Deputy Chair, Chandni Gupta, caught-up with…

13 August , 2024

Consumers’ Federation of Australia Farewells a Consumer Movement Icon

Following the announcement of Gerard Brody’s appointment as the new incoming Chair of Essential Services Commission in Victoria, it is with mixed emotions that the CFA Executive Team announce he will be stepping down as Chair of Consumers’ Federation of Australia (CFA) as of 15 August 2024. Serving as Chair for over 7 years, Gerard…

17 May , 2024

Productivity Commission National Competition Policy Reforms Submission

Consumers’ Federation of Australia (CFA) and CHOICE has made a submission to the Productivity Commission about future National Competition Policy reforms. The submission stresses the need to analyse potential policy reforms with a focus on their effects on consumers and households, urging the Commission to prioritise understanding how different groups might be affected. The submission’s…

24 April , 2024

2024 National Consumer Advocacy Award – Applications Now Open

The Consumer’s Federation of Australia (CFA) is now seeking expressions of interest for the 2024 Consumer Advocacy Award. Submissions close on Thursday June 6, so don’t forget to apply!

16 April , 2024

Joint Submission to the ACCC Supermarket Inquiry

Last week the Consumers’ Federation of Australia (CFA) along with member organisations CHOICE, Queensland Consumers Association (QCA), Financial Counselling Australia (FCA), Consumers SA (South Australia), the Combined Pensioners and Superannuants Association (CPSA) and the Indigenous Consumers Assistance Network submitted our joint group submission to the 2024-25 ACCC Supermarket Inquiry. Generally, the submission calls for the…