Consumer Representative Postitions Archives - Consumers' Federation of Australia

2 July , 2024

Consumer Representative – General Insurance Code Governance Committee

The General Insurance Code Governance Committee (CGC) is an independent body that monitors and enforces insurers’ compliance with the General Insurance Code of Practice. The Code covers many aspects of a consumer’s relationship with their insurer, from buying insurance to making a claim, to providing options to those experiencing financial hardship, to the process for…

31 May , 2024

Consumer Representative Opportunity: ASIC Consumer Consultative Panel

CFA is represented on the ASIC Consumer Consultative Panel (CCP) and is seeking a new CFA representative to fulfil this role. The CCP assists ASIC to identify current and emerging consumer issues in the sectors we regulate; provides feedback on proposed regulatory changes; and through an evidence base of practical experience, inform the development and…

4 March , 2024

Seeking CFA member to prepare joint consumer submissions to the Independent Review of the 2020 General Insurance Code of Practice

The Insurance Council of Australia (ICA) has appointed a Review Panel to conduct an independent review of the 2020 General Insurance Code of Practice. As part of this, the ICA is providing resourcing to the Consumers Federation of Australia (CFA) for the preparation of joint consumer submissions and engagement with the review.
Please send expressions of interest to info@consumersfederation.org.au by c.o.b. Thursday 7 March 2024. If this date is difficult, please contact CFA Chair

8 December , 2023

Motor Car Traders Claims Committee – Consumer Member

The Motor Car Traders Claims Committee (the Committee) is a statutory committee established under the Motor Car Traders Act 1986 (the Act). The function of the committee is to consider and determine claims for compensation made against the Motor Car Traders Guarantee Fund (the Fund).

this role you will be responsible for:

Determining claims made by consumers against the Fund

Seeking advice and information on the claim from any person or body

Requesting the Director of Consumer Affairs Victoria, police and public authorities provide information to the Committee.

Please refer to the Position Description for a full list of the responsibilities of this role.

8 November , 2023

TIO Looking to Appoint Director with Consumer Experience

The Telecommunications Industry Ombudsman Limited (TIO) is seeking expressions of interest to appoint a Director with Consumer Experience, to commence in February 2024 with their first meeting in April.

The TIO promotes equal opportunity with a commitment to being inclusive and encouraging diversity.

30 July , 2020

Standards and working from home

During this challenging time standards ensure that we can work from home safely and efficiently. Standards Australia developed these standards via technical committees whose members come from a range of stakeholders including Consumers’ Federation of Australia (CFA). Can you speak up for consumers as part of the CFA Standards Project to ensure that new standards…

27 June , 2018

ACMA invites consumer reps to join key telco forum

The Australian Communications and Media Authority (ACMA) invites applications from consumer organisations to join its key telco consumer advisory group—the Consumer Consultative Forum (CCF). ‘Communications services are increasingly central to Australia’s economic and social wellbeing. We want to better understand the consumers’ needs in the contemporary and future communications environment’ ACMA Chair Nerida O’Loughlin. The…

23 December , 2016

ASIC CAP Applications Open

Consumers’ Federation of Australia is seeking a volunteer consumer representative for the Australian Securities & Investments Commission (ASIC) Consumer Advisory Panel. CAP was established in 1999. CAP advises ASIC on current issues faced by retail investors and consumers in the financial services and credit industries. CAP also informs ASIC’s surveillance, enforcement, policy and financial education…

18 August , 2016

CFA releases updated Consumer Representatives Policy

Consumers Federation Australia is constantly listening to consumer wants, interests and needs. As such, CFA believes that changes are needed to ensure that we are meeting the ever changing consumer landscape. Recently, CFA made changes to the current policy on consumer representation. The changes are reflected within the document, available here. The new policy statement,…

15 September , 2015