Consumer Education Materials

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Nearly everything we touch has a Standard connected to it, in our everyday lives and in every Australian industry, and they make everything work. As a consumer, access to standards can help you become more informed about what to expect from product and service providers. Standards Australia has launched a new program for improving access to Australian Standards.

Read More Free Access to Australian Standards for Consumers

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A new issue of the Unit Pricing Global Update, a newsletter prepared six monthly by the Queensland Consumers Association, has been released and is available here. It contains short items about unit pricing in, or research on it for, Australia, New Zealand, USA, Japan, and the European Union. The section on Australia includes the results…

Read More New global update on unit pricing newsletter released by consumer group

A website designed to empower consumers and help insurance brokers improve their service standards has been launched by the independent Insurance Brokers Code Compliance Committee (the Committee) that monitors compliance with the Insurance Brokers Code of Practice (the Code). It is an exciting development for the Committee, which works with consumer groups, regulators and Code subscribers to…

Read More New website of the Insurance Brokers Code Compliance Committee links consumers and insurance brokers

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Working from home has specific cyber security risks, including targeted cybercrime. The Australian Cyber Security Centre (ACSC) has tips when working from home. Consumer groups are pushing for stronger cybersecurity responses from governments, internet providers and manufacturers, with clear and actionable guidance for consumers. Standards Australia has joined with AustCyber, industry leaders and the NSW…

Read More Working from home and cybercrime – how safe is my information?

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The Medical Costs Finder is an online tool that helps people understand the cost of common medical procedures by specialists in Australia. In line with the Australian Government’s strategy to improve understanding and transparency of out of pocket costs, the web tool uses the most recent publicly available Government data about what people have paid…

Read More Understand the cost of medical procedures using Medical Costs Finder

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The surge in credit card fraud, identity fraud and scams is commonly achieved through mailbox theft.  Identity crime costs Australia upwards of $1.6 billion each year, with the majority (around $900m) lost by individuals through credit card fraud, identity theft and scams.  Mailboxes have become an easy target for thieves who find breaking into them…

Read More Identity theft and mailboxes

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The Code Governance Committee (the Committee), has launched its website insurancecode.org.au. The Committee’s website is an independent resource for consumers, small business and Code subscribers that will be periodically updated with news about its work and publications. The Committee’s website includes: information about the Committee and what it does, the Code and Code subscribers information…

Read More General Insurance Code Governance Committee launches website

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Tasmania’s building and consumer regulator, Consumer, Building and Occupational Services, has released Edition 2 of its Consumer Connections Magazine. As well as providing advice specific to Tasmanians applying for building approvals and lodging complaints against service providers, the magazine includes great tips for all consumers. Safety in the home, how to choose a suitable NBN…

Read More Consumer Connections Magazine out now