Consumer Education Materials

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Charities work across multiple sectors, but the Australian Charities Report is of strategic importance as it aggregates charity data (from 51,536 charities) to provide a holistic picture or ‘sector-wide’ view. Cost of living increases impact charities Our [the Australian and Not-for-Profits Commission or ACNC] data shows that cost of living issues had an impact on…

Read More ACNC Releases the 10th Edition of the Australian Charities Report

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The free ‘Introduction to Artificial Intelligence’ course provided by CSIRO National AI Centre (NAIC) will cover what AI is, common terminologies, real-world applications of AI, Australian AI case studies, advice from industry experts to start your career in AI, and more. The two-and-a-half-hour course provides a non-technical introduction to AI fundamentals and is designed for…

Read More Free and accessible Artificial Intelligence course

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ASIC is warning consumers about an increase in the sophistication of fake bond and term deposit scams where scammers are impersonating little-known legitimate financial services businesses, often those without a website or digital footprint. Scammers are mirroring real businesses’ disclosure documents, addresses, International Securities Identification Numbers (ISINs), Australian business numbers (ABNs) and Australian financial services…

Read More Scam Alert Issued by ASIC as Scammers Change Methods

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New mandatory industry codes are being developed by the Australian Government to outline the responsibilities of the private sector in relation to scam activity, with a focus on banks, digital communications platforms, and telecommunications providers. A short survey is also available for members of the public who wish to participate in the consultation process and provide information about their experience with scams, rather than provide a written submission.

You can read the Consultation Paper and how to make submissions here. Submissions are due by 29 January 2024.

Read More Have Your Say on the Scams Mandatory Industry Code Survey

WHO'S REALLY THERE?

In the past year, according to figures released by the National Anti Scam Centre (NASC), over 81,000 reports of scams have been made and $92 million stolen. Of those scams, 3 in 4 were impersonation scams where criminals pretended to be someone known and trusted such as a family member, government institution, road toll company or bank. Out of these, bank imitation scams caused the highest monetary losses.

Read More Scams Awareness Week 2023

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ASIC has today strengthened its scam prevention tools to support consumers with the publication of a new investor alert list. Consumers can use this list to help inform themselves as to whether an entity they are considering investing in could be fraudulent, a scam or unlicensed.

Read More New Investor Alert List Replaces ‘Companies you should not deal with’

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The Queensland Consumers Association’s submission (#56) to a House of Representatives Inquiry says changes are needed to the grocery unit pricing (pricing per unit of measure) system to make it much easier for consumers to compare grocery prices and values.

The submission also strongly supports the Consumers Federation of Australia’s submission to the inquiry which includes support for demand-side initiatives to promote competition and recommendations on unit pricing.

Read More Submission to House of Representatives Inquiry calls for improvements to grocery unit pricing

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Nearly everything we touch has a Standard connected to it, in our everyday lives and in every Australian industry, and they make everything work. As a consumer, access to standards can help you become more informed about what to expect from product and service providers. Standards Australia has launched a new program for improving access to Australian Standards.

Read More Free Access to Australian Standards for Consumers