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Despite this slight decrease in resolutions and the facilitation of other outcomes (such as correcting the status of an account), AFCA also so over $28 million more go to consumers then in the previous financial year
Read More AFCA Publishes Second Systemic Issues Insights Report
From Insurance Brokers Code Compliance Committee 04/04/2023 Media Release. The Insurance Brokers Code Compliance Committee (IBCCC) has urged insurance brokers to recognise the importance of reporting breaches following a concerning finding in its latest Annual Data Report. The IBCCC’s report, which looks at the performance of insurance brokers subscribed to the Insurance Brokers Code of Practice, found…
Read More IBCCC Publishes its 2021 Annual Data Report: Insurance brokers need to embrace a culture of reporting
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In good news for consumers, complaints about phone and internet services decreased 33.4 per cent in the last financial year ending 30 June 2022. During this period, residential consumers and small businesses made 79,534 complaints to the Telecommunications Industry Ombudsman, highlighted in the Annual Report 2021-22 published today. This is a media release from Telecommunications Industry Ombudsman…
Read More TIO Annual report shows poor mobile coverage the most prominent issue for telco services
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The majority of money remitters reviewed by the ACCC are now giving consumers the tools they need to easily compare the total price of international money transfers. This is an Australian Competition & Consumer Commission (ACCC) media release, originally published on 10th August, 2021. The ACCC recently reviewed the take-up of its best practice guidance for…
Read More Money remitters improve price transparency after ACCC inquiry
