qldpol

Consumer Protection

Commonwealth, State, Territory and New Zealand Consumer Affairs Ministers met on Tuesday 10 December 2024 to renew their commitment to strengthen consumer protections across the country. Ministers attending the meeting, chaired by Commonwealth Assistant Treasurer Stephen Jones, acknowledged the substantial progress on key reforms to the Australian Consumer Law over the past year, including work to strengthen…

Read More Consumer Affairs Ministers Set 2025 Agenda, Consumer Protection to remain at the forefront

A detailed shot of water flowing from a steel faucet, ideal for themes on cleanliness or plumbing. A detailed shot of water flowing from a steel faucet, ideal for themes on cleanliness or plumbing.

The Joint Select Committee on Northern Australia is conducting an inquiry and report on energy, food and water security in the north of Australia. Submissions are currently open to the public and will close on 31st January 2025. The availability (including cost availability) is of great concern to all consumers, but especially to those living…

Read More Energy, Food and Water Security in Northern Australia

Post thumbnail

The majority of Australia’s consumer regulators are missing the opportunity to act as an early warning system for dodgy businesses, according to new research from the Consumer Policy Research Centre (CPRC). The Am I The Only One? report, released today, finds that most Australian consumer regulators do not publish regular complaints data in an accessible…

Read More Calls Continue for Consumer Regulators to Release Data

g4f4ca9d6dd59b450ebd4ee2862a89ee3e09cf1e6874b4905fc9124aea1e3cf2fd2e8a7d20301f1cdbf69311f5051d4aa670dbf2dea5a5cd463b19d067d89839b_1280-4971002.jpg g4f4ca9d6dd59b450ebd4ee2862a89ee3e09cf1e6874b4905fc9124aea1e3cf2fd2e8a7d20301f1cdbf69311f5051d4aa670dbf2dea5a5cd463b19d067d89839b_1280-4971002.jpg

ICAN’s Yarnin’ Energy project launched earlier this month after receiving funding from the Queensland Department of Energy and Climate’s, Enable Grants Program.  ICAN CEO, Aaron Davis, said, “Inflation has seriously impacted household budgets and higher energy costs contribute to the current cost of living crisis. We’re excited to launch our Yarnin’ Energy project, which combines,…

Read More ICAN Launches Yarnin’ Energy as Cost of Living Crisis Continues

pexels-photo-7735637-7735637.jpg pexels-photo-7735637-7735637.jpg

The Australian Consumers Insurance Lobby Inc, Financial Rights Legal Centre (which operates the national Insurance Law Service), Queensland Consumers Federation, Consumers Federation of Australia, Unit Owners Association of Queensland and Owners Corporation Network are united in calling on the Queensland Government to show leadership in addressing the escalating crisis of insurance affordability. In the face…

Read More Joint Call for Action: Addressing Insurance Affordability in Queensland

Ian Jarratt of the Queensland Consumers Association in a supermarket with unit price labels in the background

The Queensland Consumers Association (QCA) is calling for the inquiries into supermarkets now being undertaken by a Senate Select Committee, the Australian Competition and Consumer Commission (ACCC) and a Queensland Parliament Select Committee to recommend improvements to the clarity of supermarket pricing. In submissions to each inquiry, the QCA says improvements are essential in order…

Read More Advocates Call For Supermarket Inquiries to Recommend Clearer Pricing

money, the grace of, scales-2033591.jpg money, the grace of, scales-2033591.jpg

As a provider of education, advocacy, and financial counselling services to people across North and Far North Queensland, ICAN recently provided a submission to the Inquiry into Supermarket Pricing in Queensland. Our submission focused on the significant price differences people experience when shopping depending on whether they are based in metropolitan Queensland or remote and…

Read More The Price Is Not Right: ICAN’s Queensland Supermarket Submission

Post thumbnail

The Supermarket Pricing Select Committee wishes to advise that they have opened a second round of submissions to the Inquiry into Supermarket Pricing which will close at 10am on Friday, 19 April 2024. Guidelines for making a submission to a parliamentary committee are available here: Guide to making a submission.  Submissions can be made online…

Read More Second Round Opens for Queensland’s Inquiry into Supermarket Pricing

shopping cart, zinc plated, zinc-3980067.jpg shopping cart, zinc plated, zinc-3980067.jpg

Submissions are open for an inquiry being undertaken by the Supermarket Pricing Select Committee which was established by the Queensland Parliament on 7 March 2024. Information about the committee can be accessed here. 

The committee is calling for submissions to the Inquiry into Supermarket Pricing by 10am on Tuesday, 2 April 2024. Information about how to make a submission to the inquiry and planned public proceedings is provided below.

Read More Queensland Inquiry into Supermarket Pricing Open

Post thumbnail

From 1 July 2022, funeral directors and businesses must comply with the Fair Trading (Funeral Pricing) Regulation 2022 which requires them to display an itemised price list on business websites and in-store. Businesses also need to display the price of your least expensive package for consumers wanting a simple funeral. The regulation aims to introduce greater price…

Read More New funeral pricing transparency laws for Queensland

Post thumbnail

The February edition of Consumer Connection has been released, linking you to the latest consumer information and tips for your community from the Queensland Office of Fair Trading. In this edition: $8.5 million in redress for Queensland consumers Fuel price reporting trial helps Queensland drivers compare local servos Stronger protection for car and caravan owners introduced…

Read More Consumer Connection February 2019

Post thumbnail

The Queensland Consumers Association is supporting the introduction of national rules for gift cards following the rules introduced recently in NSW. In its submission on a federal government discussion paper on options for national rules, the Association supports a minimum 3 year expiry period for gift cards but also wants other changes. Association spokesperson Ian…

Read More Consumers support National rules for gift cards