The USO is a longstanding telecommunications safeguard that ensures all Australians can access fixed phone services and payphones, regardless of where they live. The USO is currently delivered by Telstra, and relies on ageing copper wire that is increasingly expensive to maintain.
Read More Consultation Launches for Modern Universal Service Obligation
The consultation process will explore options to deliver better communications outcomes – particularly for rural and regional, and First Nations communities who currently rely on fixed phone services to stay connected.
People with a disability and older persons are some of the most vulnerable in Australia. They need to have their voice heard on issues that are important to them to protect and promote their rights. For this reason, the requirements established by a new Draft Standard on Ageing and Disability is to provide uniform minimum…
Read More Have Your Say: New Advocacy in Ageing and Disability Standard Opens for Public Consultation
Digital inclusion is a deeply complex issue, with access, affordability and digital ability all playing a role in the extent to which First Nations people and communities are digitally included.
Read More Initial Report and Recommendations from the First Nations Digital Inclusion Published
Digital inclusion enables a range of benefits, including supporting economic participation, access to government services, social connectedness, and enjoyment of entertainment and leisure activities.
The Queensland Consumers Association says householders experiencing difficulty paying high power bills caused by keeping cool during the sweltering summer should contact their power retailer as soon as possible. Association spokesperson, Ian Jarratt, says many power bills received, or those yet to arrive, will be well above normal due to the use of power guzzling…
Read More Consumers unable to pay high power bills advised to contact their retailer early
Victorians planning to build or renovate a home now have a handy addition to their tool kits. The Victorian Government has launched a new online domestic building tool, which streamlines access to building and renovating information to help people make informed decisions, understand their legal rights and obligations, and resolve issues such…
Read More Builders now have a new tool to add to their kit
The Australian Communications Consumer Action Network (ACCAN), South Australian Council of Social Service (SACOSS) and Financial Counselling Australia (FCA) have collaborated in a effort to push the Federal Government to help low-income consumers have better access to telecommunication services, an ACCAN media release reports. New data has revealed that people who are on a minimal income…
Read More ACCAN media release: low-income earners face telecommunication exclusion
Financial counsellors can play a significant role in preventing economic abuse
Read More FCA conference puts spotlight on economic abuse