Public Health

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Need to know Rapid antigen tests are being sold at inflated prices by some retailers The ACCC is investigating the price gouging Advocates say stronger price-gouging protections are needed for consumers This is a media release from CHOICE. It was originally published on 5th January, 2022. It was only a few weeks ago that COVID-19 rapid antigen tests (RATs)…

Read More Price gouging: COVID-19 rapid antigen test prices soar

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Prepared by CFA Executive Member Ian Jarratt, of Queensland Consumers Association. He can be reached at ijarratt@australiamail.com. Recently, the UN’s Food and Agriculture Organisation (FAO) published two reports, aimed to support, and showcase the work of Consumer Organizations around the globe on The Right to Adequate Food. The reports are: Consumer Organizations and the Right to…

Read More FAO publishes reports on consumer organizations and the Right to Adequate Food

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Insurers have continued to return profits gained from a reduction in claims during the COVID?19 pandemic to policyholders, but ongoing restrictions in some states delayed the full return of these profits in 2020-21, the latest ACCC annual report into the private health insurance industry has found. This is a media release from the Australian Competition & Consumer Commission (ACCC). It was…

Read More Health funds must exercise caution when calculating COVID-19 relief for policyholders

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The Australian Government is seeking to align regulation across the aged care, disability support and veterans’ care sector. The 2021-22 Budget encompasses a range of measures including short to long term program reforms. To progress this work, the Cross Agency Taskforce on Regulatory Alignment is now inviting input from a range of stakeholders, including consumers,…

Read More Aligning regulation across aged care, disability support & veteran’s care

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CFA has joined with serval public health and consumer organisations in calling for the Australian Government to prioritise the health of Australians and New Zealanders as they consider reforms to redesign the food regulatory system for Australia and New Zealand. The joint statement says the current review of the system: Will set the foundation for…

Read More Public health and consumer organisations call for food regulatory reform to put the health of Australians and New Zealanders first

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On Monday 12 April, Consumers’ Federation Australia (CFA) and the Australian Competition & Consumer Commission (ACCC) co-hosted the Consumer Advocacy Showcase & Award, in the final online session for the 2021 ACCC National Consumer Congress. The Showcase celebrates effective and good practice within consumer advocacy. The joint-winners were Fiona Guthrie, with Who’s Making Australians Bankrupt?; and Matthias Oldham, with Junk Insurance…

Read More CFA & ACCC Consumer Advocacy Showcase & Award Winners

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Each year, over 1,000 Australians are admitted to hospital due to incidents involving mobility scooters. Almost all these injuries occur to device users, but there are also concerns about wider community safety due to the increasing use of these devices. The updated ‘Guide to choosing and using mobility scooters and powered wheelchairs’ helps consumers: Decide whether a…

Read More New guide to choosing and using mobility scooters & powered wheelchairs

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The Queensland Consumers Association (a member of CFA) has made a written submission on the Draft National Preventative Heath Strategy. The draft Strategy was released recently for comment and was developed following responses to a 2020 Consultation Paper, on which CFA made a submission. The Vision is: To improve the health of all Australians at…

Read More Feedback given on the draft National Preventative Health Strategy

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The general insurance industry committed itself to new requirements relating to family violence policies from 1 July 2020. From that date all subscribers who provide retail insurance products are required to: “… have a publicly available policy about how we [the subscriber] will support you [the consumer] if you are affected by family violence. This…

Read More Assessment of general insurer’s compliance with new code provision on family violence

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The Life Code Compliance Committee (the Life CCC) – the independent body that administers and enforces the Life Insurance Code of Practice (the Code) – released its report on the Own Motion Inquiry (OMI) into how subscribers are meeting Code requirements on the review of medical definitions. Section 3.2 relates to the obligation that medical…

Read More Life insurance code inquiry into review of medical definitions