Natural Disasters Archives - Consumers' Federation of Australia

14 March , 2025

Flood and high rainfall safety for e-mobility devices

eMobility Australia is issuing an urgent safety warning to residents and organisations in Queensland and New South Wales following recent flooding events. The organisation highlights the significant risks associated with lithium-ion batteries in e-bikes, e-scooters, and golf carts/buggies exposed to floodwaters. Floodwater, whether fresh or saltwater, can severely damage lithium-ion batteries, leading to potential fires,…

12 March , 2025

Free financial counselling available to those impacted by natural disasters

Financial Counselling Australia (FCA) is reminding those who may be impacted by Cyclone Alfred, there is free financial counselling available. “Weather disasters can lead to unexpected financial problems, and some may find themselves in financial hardship,” said Louise Hayes, FCA’s National Coordinator of Disaster Recovery. “It’s important to know there are financial counsellors who can…

27 February , 2025

Recent natural disasters highlight the need for ‘disaster qualified’ FCs

North Queensland has just experienced another catastrophic flooding event, marking the second “once-in-a-century” flood in just six years. Ingham and areas surrounding Townsville were inundated, leading to mass evacuations, significant infrastructure damage, and tragic loss of life. The Herbert River reached levels unseen since 1967, overwhelming communities and causing widespread devastation. In February 2019, ‘The…

25 November , 2024

Greenhouses Gases Continue to Rise – 2023 the Warmest Year on Record

Global average concentrations of all major long-lived greenhouse gases continue to rise in the atmosphere, driving further climate change says a new report by CSIRO: State of the Climate. This eighth biennial State of the Climate report is a synthesis of the science that underpins our understanding of Australia’s climate. It is intended to inform…

26 October , 2024

Advocates Welcome Flood Inquiry Report, Urge Government to Act Now

Consumer groups have welcomed the release of the Final Report of the Standing Committee on Economics’ Inquiry into Insurer’s responses to 2022 Major Floods. The groups have called on the insurance sector and the Insurance Council of Australia to accept all the recommendations and implement changes to their internal processes and the Code of Practice…

19 September , 2024

Savings from Cyclone Reinsurance Pool Present, Offset by Cost Increases

The Australian Government’s cyclone reinsurance pool has begun delivering lower premiums for some consumers in some regions facing higher risk of cyclones, the ACCC’s third insurance monitoring report has found. However, the savings generated by the reinsurance pool have been offset to varying extents by other cost increases affecting insurance markets. These costs include the broader hardening…

3 September , 2024

Fire Protection Month

Fire Protection Month serves as a reminder of the importance of fire safety measures and the ongoing efforts to prevent tragedies from occurring in our communities. The impact of fire on individuals, communities and the environment are devastating. The Western Australian Department of Fire & Emergency Services has information about preventing a fire in the…

18 July , 2024

Design to Disrupt and Weathering the Storm Awarded the 2024 Consumer Advocacy Award

At the 2024 ACCC National Consumer Congress, the Consumers’ Federation of Australia (CFA) was proud to present our Consumer Advocacy Award for the best consumer advocacy campaign or project of the past year. The nominees this year were all strong contenders: 1. Fair Call, direct regulation for telcos – formed from a coalition of consumer advocates…

3 June , 2024

Insurance Affordability and Natural Hazards Risk Reduction Taskforce

The Albanese Government is establishing the Insurance Affordability and Natural Hazards Risk Reduction Taskforce as part of the federal budget to develop an integrated, cross?government approach to minimising the impacts of disaster on the community and help address insurance costs driven by more frequent and intense weather events. The government is committed to working with insurers and…

15 April , 2024

The 2024 Ruby Hutchison Memorial Lecture – 50 Years of Consumer Advocacy

This year’s Ruby Hutchison Memorial lecture shone a light on just how much the consumer protection movement together with regulators has achieved in the last 50 years, and the complex consumer issues we’re still seeking answers to today. Bringing in a musical theme and recognising the rockstar influence of the speakers, the ACCC Deputy Chair…

2 April , 2024

ACCAN’s Quick Guide for Consumers to the new Financial Hardship Standard

The telecommunications regulator, the ACMA, has developed a new regulation called the Telecommunications (Financial Hardship) Industry Standard (the FH standard). The FH Standard will commence on March 29, and compliance is mandatory.

31 January , 2024

Consumer Advocates Call on Insurers to Act Now at Flood Insurance Inquiry

Consumer advocates call on insurers to act now at flood insurance inquiry

Urgent changes needed to improve claims handling process

A number of consumer advocacy groups – including CHOICE, Financial Rights Legal Centre, Consumer Action Law Centre, and Financial Counselling Australia – will be the first to appear today and tomorrow at a public hearing for the parliamentary inquiry into insurers’ responses to 2022 major floods claims.