Misleading Labelling Archives - Consumers' Federation of Australia

14 November , 2024

ACCC Warns NDIS Providers Against Misleading Advertising

The ACCC is putting businesses on notice that it is focusing in on problematic advertising practices which target participants in the National Disability Insurance Scheme (NDIS). The ACCC has been working with the National Disability Insurance Agency (NDIA) and NDIS Quality and Safeguards Commission to identify advertising which may be in breach of the Australian…

12 June , 2024

Consumer Protection Warns Against ‘predatory’ Studio Photographers

The number of consumer complaints in Western Australia relating to studio photography businesses has risen sharply in 2024, prompting Consumer Protection to issue a warning. Last year, eight complaints were received, with similar numbers seen in 2022. Eight complaints have already been received this year with issues raised including potential misleading and deceptive conduct, harassment…

5 December , 2023

CPRC and ADM+S Release Latest Green Consumer Report

Below is the introduction for the Consumer Policy Research Centre’s latest report ‘Seeing Green – prevalence of environmental claims on social media‘. The report itself can be found as a free PDF here and CPRC’s brief summary of the report can be found on their website here. “Striving towards improved environmental outcomes is a worthy…

6 October , 2017

CHOICE Refers Shonky Award Winners to the ACCC

Consumer group CHOICE has referred Coles Complete Cuisine cat food and Nature’s Way (Pharmacare) Kidsmart Vita Gummies to the ACCC for alleged breaches of Australian Consumer Law after they were named and shamed at the 12th annual CHOICE Shonky Awards. “Whether it’s making dodgy claims about the nutritional profile of cat food or claiming sugar laden vitamins are good…