supermarkets Archives - Consumers' Federation of Australia

8 July , 2024

Consumers Want a Fair Go for Supermarket Shoppers Too

The Queensland Consumers Association (QCA) says action is needed to give consumers as well as suppliers a fairer go when dealing with supermarkets. QCA spokesperson Ian Jarratt says the Federal Government’s decision to change the Food and Grocery Code of Conduct to help farmers and other suppliers in their dealings s with large supermarkets, highlights…

20 June , 2024

CHOICE Supermarket Basket Survey Reveals Clear Winner

Consumer group CHOICE has today released its first quarterly, government-funded report on supermarket prices across Australia.

As part of the research, CHOICE sent mystery shoppers to 81 regional and metropolitan supermarkets across the country, including Aldi, Woolworths, and Coles, to record prices for 14 common grocery items.

Read the full story here: www.choice.com.au/cheapestgroceries

4 June , 2024

Inquiry into Food Security in Victoria

On 29 November 2023, the Legislative Council agreed to the following motion: That this House requires the Legal and Social Issues Committee to inquire into, consider and report, by 14 November 2024, on the impacts and drivers of, and solutions for, food security in Victoria, including but not limited to —(1) the impact of food…

31 May , 2024

ACCC Publishes Supermarkets Inquiry Submissions

The non-confidential written submissions on the ACCC’s Issues Paper for its Supermarkets Inquiry 2024-25 are now available here. Most of the submissions were from industry organisations and supermarkets. However, there were several consumer focused submissions including one from CFA (which several members signed onto) and individual submissions by the following CFA members: CHOICE, Combined Pensioners…

15 May , 2024

Senate Supermarket Inquiry Recommends Grocery Price Transparency

The 14 recommendations of a Senate Select Committee inquiry into supermarket prices included several aimed at increasing the transparency of retail grocery prices for consumers. These recommendations included (in Recommendation 9 ) that: The Australian Government amend the Unit Pricing Code made under the Competition and Consumer Act 2010, so that supermarkets are required to:…

8 May , 2024

Supermarket Loyalty Programs: The Price Isn’t Right

New research from CHOICE has revealed 4 in 5 CHOICE supporters think it’s unfair for supermarkets to charge higher prices for customers who don’t sign up for loyalty programs. The survey of over 8,000 CHOICE supporters also found nearly half of respondents were worried about the data being collected about them through loyalty programs. The…

23 April , 2024

Big Supermarkets and Confusing Promotional Labels

1 in 4 people didn’t know whether price labels represented a discount on the usual price New nationally representative data from consumer group CHOICE has revealed on average 1 in 4 people find it difficult to identify if certain supermarket labels represent a true discount or not. CHOICE asked over 1,000 consumers if they could…

22 April , 2024

Advocates Call For Supermarket Inquiries to Recommend Clearer Pricing

The Queensland Consumers Association (QCA) is calling for the inquiries into supermarkets now being undertaken by a Senate Select Committee, the Australian Competition and Consumer Commission (ACCC) and a Queensland Parliament Select Committee to recommend improvements to the clarity of supermarket pricing. In submissions to each inquiry, the QCA says improvements are essential in order…

16 April , 2024

Joint Submission to the ACCC Supermarket Inquiry

Last week the Consumers’ Federation of Australia (CFA) along with member organisations CHOICE, Queensland Consumers Association (QCA), Financial Counselling Australia (FCA), Consumers SA (South Australia), the Combined Pensioners and Superannuants Association (CPSA) and the Indigenous Consumers Assistance Network submitted our joint group submission to the 2024-25 ACCC Supermarket Inquiry. Generally, the submission calls for the…

15 April , 2024

Second Round Opens for Queensland’s Inquiry into Supermarket Pricing

The Supermarket Pricing Select Committee wishes to advise that they have opened a second round of submissions to the Inquiry into Supermarket Pricing which will close at 10am on Friday, 19 April 2024. Guidelines for making a submission to a parliamentary committee are available here: Guide to making a submission. Submissions can be made online…

10 April , 2024

Interim Grocery Code of Conduct Review Released

Dr Emerson said: ‘If suppliers have no ability to influence the terms of a grocery supply agreement, the practice of supermarkets in contracting out of their obligations makes the Code farcical.’

28 March , 2024

Consumers Respond to ACCC: Higher Grocery Prices Force Many to Sacrifice

“Taking into account the demographics of those who have already responded, we particularly want to hear from more adults under the age of 30, people for whom English is not their first language, and people in rural and regional parts of Australia.”

“Having responses that reflect the whole community’s experience will help us to identify the right issues that need to be explored more deeply in our inquiry. Findings from the consumer survey will be included as part of the ACCC’s interim report, due by the end of August,” Mr Keogh said.