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The ACCC will conduct a series of public hearings from 7 to 22 November as part of its ongoing Supermarkets Inquiry. The public hearings will be livestreamed via the ACCC website and will be an opportunity for the ACCC to gain a more complete understanding of the key issues in the retail grocery sector and its…
Read More Public Hearings for Supermarket Inquiry to be Livestreamed
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Consumer group CHOICE has welcomed the Federal Government’s plans to strengthen unit pricing by reviewing the rules and introducing strong penalties for non-compliance. Quotes attributable to Deputy Director of Campaigns, Andy Kelly: “CHOICE welcomes the Federal Government’s announcement to improve the rules around grocery unit pricing. Currently, supermarkets can’t be penalised for poor unit pricing and…
Read More CHOICE Welcomes Federal Government’s Announcement to Strengthen Unit Pricing Rules
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The ACCC welcomed today’s announcement by the Treasurer of $30 million over 3.5 years in additional funding for investigations and enforcement relating to the supermarket and retail sector. ACCC Chair Cass-Gottlieb said the additional resources would allow for a significant enhancement of the ACCC’s enforcement and compliance activities in an essential sector relied upon by…
Read More Additional Funding for Investigation and Enforcement of Retail and Supermarket Sectors Welcomed
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Mandatory code of practice, subsidies for food transportation and increased income support needed A coalition of consumer and indigenous groups is calling on the National Indigenous Australians Agency (NIAA) to better protect vulnerable residents in remote areas. The organisations have welcomed the proposed National Strategy for Food Security in Remote First Nations Communities, but they…
Read More Consumer Groups Call on NIAA to Strengthen Remote Food Security Strategy
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The Queensland Consumers Association (QCA) says action is needed to give consumers as well as suppliers a fairer go when dealing with supermarkets. QCA spokesperson Ian Jarratt says the Federal Government’s decision to change the Food and Grocery Code of Conduct to help farmers and other suppliers in their dealings s with large supermarkets, highlights…
Read More Consumers Want a Fair Go for Supermarket Shoppers Too
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Consumer group CHOICE has today released its first quarterly, government-funded report on supermarket prices across Australia.
As part of the research, CHOICE sent mystery shoppers to 81 regional and metropolitan supermarkets across the country, including Aldi, Woolworths, and Coles, to record prices for 14 common grocery items.
Read the full story here: www.choice.com.au/cheapestgroceries
Read More CHOICE Supermarket Basket Survey Reveals Clear Winner
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On 29 November 2023, the Legislative Council agreed to the following motion: That this House requires the Legal and Social Issues Committee to inquire into, consider and report, by 14 November 2024, on the impacts and drivers of, and solutions for, food security in Victoria, including but not limited to —(1) the impact of food…
Read More Inquiry into Food Security in Victoria
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The non-confidential written submissions on the ACCC’s Issues Paper for its Supermarkets Inquiry 2024-25 are now available here. Most of the submissions were from industry organisations and supermarkets. However, there were several consumer focused submissions including one from CFA (which several members signed onto) and individual submissions by the following CFA members: CHOICE, Combined Pensioners…
Read More ACCC Publishes Supermarkets Inquiry Submissions
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The 14 recommendations of a Senate Select Committee inquiry into supermarket prices included several aimed at increasing the transparency of retail grocery prices for consumers. These recommendations included (in Recommendation 9 ) that: The Australian Government amend the Unit Pricing Code made under the Competition and Consumer Act 2010, so that supermarkets are required to:…
Read More Senate Supermarket Inquiry Recommends Grocery Price Transparency
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New research from CHOICE has revealed 4 in 5 CHOICE supporters think it’s unfair for supermarkets to charge higher prices for customers who don’t sign up for loyalty programs. The survey of over 8,000 CHOICE supporters also found nearly half of respondents were worried about the data being collected about them through loyalty programs. The…
Read More Supermarket Loyalty Programs: The Price Isn’t Right
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1 in 4 people didn’t know whether price labels represented a discount on the usual price New nationally representative data from consumer group CHOICE has revealed on average 1 in 4 people find it difficult to identify if certain supermarket labels represent a true discount or not. CHOICE asked over 1,000 consumers if they could…
Read More Big Supermarkets and Confusing Promotional Labels
Ian Jarratt of the Queensland Consumers Association in a supermarket with unit price labels in the background
The Queensland Consumers Association (QCA) is calling for the inquiries into supermarkets now being undertaken by a Senate Select Committee, the Australian Competition and Consumer Commission (ACCC) and a Queensland Parliament Select Committee to recommend improvements to the clarity of supermarket pricing. In submissions to each inquiry, the QCA says improvements are essential in order…
Read More Advocates Call For Supermarket Inquiries to Recommend Clearer Pricing
