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1 in 4 people didn’t know whether price labels represented a discount on the usual price New nationally representative data from consumer group CHOICE has revealed on average 1 in 4 people find it difficult to identify if certain supermarket labels represent a true discount or not. CHOICE asked over 1,000 consumers if they could…
Read More Big Supermarkets and Confusing Promotional Labels
Ian Jarratt of the Queensland Consumers Association in a supermarket with unit price labels in the background
The Queensland Consumers Association (QCA) is calling for the inquiries into supermarkets now being undertaken by a Senate Select Committee, the Australian Competition and Consumer Commission (ACCC) and a Queensland Parliament Select Committee to recommend improvements to the clarity of supermarket pricing. In submissions to each inquiry, the QCA says improvements are essential in order…
Read More Advocates Call For Supermarket Inquiries to Recommend Clearer Pricing
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As a provider of education, advocacy, and financial counselling services to people across North and Far North Queensland, ICAN recently provided a submission to the Inquiry into Supermarket Pricing in Queensland. Our submission focused on the significant price differences people experience when shopping depending on whether they are based in metropolitan Queensland or remote and…
Read More The Price Is Not Right: ICAN’s Queensland Supermarket Submission
Logos for Consumers' Federation of Australia, Queensland Consumers Association, Consumers SA, Financial Counselling Australia, Indigenous Consumer Assistance Network, CHOICE, Combined Pensioners and Superannuants Association
Last week the Consumers’ Federation of Australia (CFA) along with member organisations CHOICE, Queensland Consumers Association (QCA), Financial Counselling Australia (FCA), Consumers SA (South Australia), the Combined Pensioners and Superannuants Association (CPSA) and the Indigenous Consumers Assistance Network submitted our joint group submission to the 2024-25 ACCC Supermarket Inquiry. Generally, the submission calls for the…
Read More Joint Submission to the ACCC Supermarket Inquiry
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The Supermarket Pricing Select Committee wishes to advise that they have opened a second round of submissions to the Inquiry into Supermarket Pricing which will close at 10am on Friday, 19 April 2024. Guidelines for making a submission to a parliamentary committee are available here: Guide to making a submission. Submissions can be made online…
Read More Second Round Opens for Queensland’s Inquiry into Supermarket Pricing
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Dr Emerson said: ‘If suppliers have no ability to influence the terms of a grocery supply agreement, the practice of supermarkets in contracting out of their obligations makes the Code farcical.’
Read More Interim Grocery Code of Conduct Review Released
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First Nations and other consumer advocates have welcomed the extension of ASIC’s interim Stop Order on Coral Coast Distributors (Cairns) Ptd Ltd trading as Urban Rampage (Urban Rampage) retail stores, where customers enter agreements to pay for goods on credit through Centrepay deductions. The original stop order was imposed because ASIC received complaints about Urban…
Read More Continued Ban of Business Centrepay Use in Remote Australia Welcomed as Advocates Call for Broader Centrepay Reform
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“Taking into account the demographics of those who have already responded, we particularly want to hear from more adults under the age of 30, people for whom English is not their first language, and people in rural and regional parts of Australia.”
“Having responses that reflect the whole community’s experience will help us to identify the right issues that need to be explored more deeply in our inquiry. Findings from the consumer survey will be included as part of the ACCC’s interim report, due by the end of August,” Mr Keogh said.
Read More Consumers Respond to ACCC: Higher Grocery Prices Force Many to Sacrifice
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Submissions are open for an inquiry being undertaken by the Supermarket Pricing Select Committee which was established by the Queensland Parliament on 7 March 2024. Information about the committee can be accessed here.
The committee is calling for submissions to the Inquiry into Supermarket Pricing by 10am on Tuesday, 2 April 2024. Information about how to make a submission to the inquiry and planned public proceedings is provided below.
Read More Queensland Inquiry into Supermarket Pricing Open
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Original media release from the Hon. Jim Chalmers (MP, Treasurer) and the Hon. Stephen Jones (MP, Assistant Treasurer, Minister for Financial Services). The Albanese Government will introduce a financial sector regulatory initiatives grid to make sure the standard business of regulation is carried out in a more coordinated way. We want to make it simpler…
Read More Regulatory Initiatives Announced for Financial Sector
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Original media release from the ACCC (7/03/2024). Consumer and competition issues in the supermarket sector and essential services including electricity and financial services are among the ACCC’s compliance and enforcement priorities for the year ahead, ACCC Chair Gina Cass-Gottlieb announced today. “Our priorities continue to be shaped by the key challenges facing our economy and the…
Read More ACCC Announces 2024-25 Enforcement Priorities
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“We will be using our legal powers to compulsorily obtain data and documents from the supermarkets themselves, but consultation with consumers and grocery sector participants is an important first step in our inquiry.”
Read More ACCC Supermarkets Inquiry Opens Survey and Consultation
