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Currently, the Disability Discrimination Act provides an exemption for life insurers to use genomic or genetic test results when underwriting life insurance contracts. Since 2019, an industry-regulated partial-moratorium has been in place that prohibits the use of these tests below certain financial limits.
The government encourages all interested parties to make a submission in response to the consultation paper, which can be found on the Treasury website.

Read More Consultation Opens on Use of Genetic Testing in Life Insurance

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People with a disability and older persons are some of the most vulnerable in Australia.  They need to have their voice heard on issues that are important to them to protect and promote their rights. For this reason, the requirements established by a new Draft Standard on Ageing and Disability is to provide uniform minimum…

Read More Have Your Say: New Advocacy in Ageing and Disability Standard Opens for Public Consultation

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Specialist Disability Accommodation, or SDA, is a vital piece of infrastructure for may disabled people to navigate their own home and retain independence. However, despite recent improvement spurred on by the advocacy of organisations and individuals, a recent report from the Public Interest Advocacy Centre (PIAC) and the Housing Hub shows there is still great room for improvement in the decisions and delivery of these vital accommodations.

Read More Housing Delayed and Denied: Improving Access to Specialist Disability Accommodation

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The Queensland Consumers Association’s submission (#56) to a House of Representatives Inquiry says changes are needed to the grocery unit pricing (pricing per unit of measure) system to make it much easier for consumers to compare grocery prices and values.

The submission also strongly supports the Consumers Federation of Australia’s submission to the inquiry which includes support for demand-side initiatives to promote competition and recommendations on unit pricing.

Read More Submission to House of Representatives Inquiry calls for improvements to grocery unit pricing

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The Australian Communications Consumer Action Network (ACCAN), along with the Public Interest Advocacy Centre (PIAC), has found that while direct debit may work for some consumers direct debits automatic system and lack of flexibility created unfair additional costs and financial distress for vulnerable consumers. In a media release (05/04/2023) ACCAN said: A thriving and competitive…

Read More Direct Debit for Telcos and Utilities a Problem for Vulnerable Consumers

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Assistive Technology (AT) users should expect to be able to make informed decisions based on the highest standards of assistive technology provision to meet their AT goals and needs. Industry groups have put out a joint statement to encourage AT product suppliers and advisory service providers to work collaboratively with the user of AT to…

Read More Business integrity and legal requirements in the Assistive Technology sector: industry statement

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ASIC’s review of nearly 4800 individual disability income insurance (IDII) claims received between 1 January and 30 June 2021 has found more work is needed by insurers to ensure that consumers are protected from unfair practices in non-disclosure investigations and physical surveillances. As a result of ASIC’s review, some life insurers have made improvements to…

Read More ASIC review finds room for improvement remains with life insurance claims handling

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Australians who are blind or vision impaired face significant barriers and issues when accessing banking and financial institutions and products in Australia, primarily resulting in complete inaccessibility to these institutions and products. This post is taken from a report by Blind Citizens Australia. It was originally published on 15th July, 2022. In a new report, Blind Citizens…

Read More New report from Blind Citizens Australia on access to banking