Fraud Alert
The Parliamentary Joint Committee on Law Enforcement has recently opened an inquiry into crime as a service – but why is that relevant to consumer organisations? Crime as a Service, also called cybercrime as a service or CaaS, includes things like the acquisition of personal information and the proliferation of fake websites and bulk emails…
Read More Joint Committee Opens Submissions on Crime as a Service
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The Metaverse, an innovative complex virtual environment that’s emerging as the next online frontier, is fraught with risks to children including online bullying, grooming, and identity theft. The new landmark Australian standard AS 5402:2025 Children’s Safety in the Metaverse provides a framework for advancing children’s safety in the Metaverse with a focus on privacy and accessibility.…
Read More Landmark Standard to Empower and Protect Children in the Metaverse
Law Cases
Online services platform Mable Technologies Pty Ltd (Mable) has admitted to breaching the Australian Consumer Law (ACL) by using unfair contract terms when connecting people seeking care support to independent support workers. Support services facilitated through Mable include social support, domestic support, nursing services and allied health services. Clients using the platform include participants on…
Read More Mable admits unfair contract terms a breach of consumer law
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The Productivity Commission (PC) has identified 15 priority reform areas for further exploration under the five productivity inquiries commissioned by the Government. The PC is seeking input on these reform areas to inform the draft recommendations in our interim reports. “Boosting productivity is the only sustainable way to improve Australians’ living standards, but productivity growth…
Read More Productivity Commission Opens 5 Key Inquiries
Webinar
MADE TO MANIPULATE
3 June 2025
The Consumer Policy Research Centre (CPRC) will be hosting a webinar on June 3rd at 4:30pm to 5:30pm AEST, to register for the event follow the directions here. From CPRC’s Events page: Is your online “freedom of choice” just an illusion? Every day, websites and apps deploy sophisticated design traps that manipulate your decisions without…
Read More Webinar: Made to Manipulate – A Global Tour of Dark Patterns
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Quantum computing holds the potential to revolutionize fields from chemistry and logistics to finance and physics. This shift from the classical digital representation found in today’s conventional computers to a quantum digital representation in tomorrow’s computers is expected to bring increases in computing power and new, innovative software applications, allowing us to tackle more complex…
Read More Quantum computing vocabulary – Standard for use in all types of organisations
Consulting
The ACCC has welcomed today’s start of consultation by the Australian Government on the implementation of a new digital competition regime in Australia. The consultation comes after the Government’s in-principle agreement to competition reforms recommended by the ACCC to address harms caused by digital platforms. “This is an important opportunity for consumers, businesses and other interested parties…
Read More Consultation Opens for New Digital Competition Reform in Australia
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Following the Online Safety Act 2021 (Cth.), industry associations have been tasked with developing codes of practice to protect Australians from a number of materials online. The draft codes for phase two, covering Classes 1C and 2 materials, have now been released and are available for public comment here. Consultation will be open from October…
Read More Consultation Opens on ‘Phase Two’ of Online Safety Codes
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The metaverse is a collective virtual shared space, where you can socialise, collaborate, learn, and play with others across different digital worlds. The metaverse may offer new opportunities for creativity, education, entertainment, and commerce, but there are also new challenges where metaverse technologies can have a significant impact on young users’ mental health and well-being. Children…
Read More Children’s safety in the metaverse – Draft standard open for Public Comment
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The Digital Platform Regulators Forum (DP-REG) has published a working paper on multimodal foundation models (MFMs) used in generative artificial intelligence (AI). The latest working paper “Examination of technology – Multimodal Foundation Models” examines MFMs – a type of generative AI that can process and output multiple data types, such as image, audio or video…
Read More Regulators Release Working Paper on an AI Generative Model
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Consumer Action Law Centre, CHOICE, the Australian Communications Consumer Action Network (ACCAN) and Super Consumers Australia, have welcomed the announcement from the Albanese Government of a consultation on a draft bill starting today, for the proposed Scams Prevention Framework. “I congratulate Assistant Treasurer Stephen Jones and the Albanese Government for pushing ahead with these scam…
Read More Advocates Welcome New Scam Framework, Urge Consumer Safeguards be at the Front and Centre
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A Voluntary AI Safety Standard has been made available by the Australian Government – it gives practical guidance to all Australian organisations on how to safely and responsibly use and innovate with artificial intelligence (AI). The standard consists of 10 voluntary guardrails that apply to all organisations throughout the AI supply chain and explain what…
Read More Voluntary AI Safety Standard Available
