Below is the introduction for the Consumer Policy Research Centre’s latest report ‘Seeing Green – prevalence of environmental claims on social media‘. The report itself can be found as a free PDF here and CPRC’s brief summary of the report can be found on their website here. “Striving towards improved environmental outcomes is a worthy…
Read More CPRC and ADM+S Release Latest Green Consumer Report
“There are a number of gaps in the consumer law when it comes to protecting people from unfair business practices. These gaps leave consumers in Australia vulnerable to all kinds of unfair treatment,” says CHOICE senior policy and campaigns adviser Alex Söderlund.
CPRC CEO Erin Turner says Australian consumers deserve better.
“Australians are missing out on protections that consumers in other countries have benefited from for decades. We need laws to effectively call out and restrict unfair practices. These laws will mean businesses have to treat you with respect and care.”
Read More Make Unfair Illegal – Consumer Groups Call for Strong New Laws to Close Gaps as New Research on Consumer Knowledge Emerges
Original text from CPRC’s website (24/11/2023). Date: 27 November 2023Time: 1-2PM AEDTLocation: Online Faulty cars are far too common and disrupt far too many lives. A faulty car is far more than just a daily inconvenience, they can disrupt lives and pose serious challenges for people nationwide when trying to resolve the problem. CPRC’s research…
Read More Detours and Roadblocks: CPRC’s Upcoming Faulty Car Webinar
Original text from here. Faulty cars are far too common and disrupt too many lives. Join us at the launch of a major report by the Consumer Policy Research Centre, ‘Detours and Roadblocks’, that examines the experience of consumers with faulty cars in Victoria. The report, commissioned by Consumer Action Law Centre, puts forward a…
Read More Changing Gears: Towards a car market people can trust (Webinar)
“For years, Consumer Action has been saying we need to fix how we deal with car disputes. It shouldn’t be costing people years of their lives and thousands of dollars to get what they are owed under the law, and people shouldn’t be forced to drive or sell unsafe cars,”
Read More CALC: Victoria Overrun with Lemon Cars as Current Dispute Process Totally Unfit for Consumers
In a recent report released by the Consumer Policy Research Centre (CPRC) more than half of Victorian’s who bought a car, used or new, in the past five years have experienced major or minor faults with their vehicle.
Read More Dispute Resolution Process Unfit for Purpose
The Consumer Policy Research Centre (CPRC) has just announced a webinar to discuss the Federal Government’s recent proposals to address unfair business practices for Tuesday 10th October at 4:00pm AEDT
Read More Webinar: Make Unfair Illegal – an unfair trading prohibition discussion
Lauren’s eye-opening presentation on gambling harm prevention demonstrates just how much Australian regulators and politicians can learn from their European counterparts.
Read More “The sky didn’t fall in”
Almost a year after state and territory consumer ministers agreed to open consultation on options to address the gap in Australian Consumer Law (ACL) around unfair trading practices, Treasury has released a Consultation Regulation Impact Statement (CRIS) and given stakeholders 91 days to respond starting 31st August and ending 29th November 2023.
Read More Consumer Groups Advocate for Change as Consultations Open on Unfair Trading Practices
As part of Churchill Fellowship Award, Lauren spent eight weeks across eight countries in Europe and UK, meeting with gambling regulators, banks, Financial Ombudsman Services, academics, others in the gambling harm prevention ecosystem and attended an international gambling industry convention to gain insight into what the gambling industry is doing and anticipating. In this special webinar,…
Read More Join CPRC and CFA for a Briefing by Lauren Levin on the EU and UK Approach to Gambling Harm Prevention
From the Consumer Policy Research Centre, originally released here on 29/03/2023. The latest research from the Consumer Policy Research Centre (CPRC), has found that most Australians don’t feel businesses are doing enough to keep their data safe. While 84 per cent agree a company should be responsible for keeping their data safe, only 15 per…
Read More 6 Out of 7 Australians Don’t Feel Their Data is Safe with Businesses