Consumers International

GLOBAL STATEMENT Stopping Online Scams Consumers International Congress 2023

As part of the 2023 Global Congress, Consumers International and members have launched a Global Statement to Stop Online Scams. As a member of Consumers International and as a consumer advocacy organisation, the Consumers’ Federation of Australia strongly supports this call to stop online scams. As Australia’s representative to Consumers International, CHOICE is a signature…

Read More CFA Supports Global Anti-Scam Statement and Coalition

stop, sign, button-2816449.jpg stop, sign, button-2816449.jpg

9 out of 10 Australians also support strong penalties for digital platforms who fail to detect and prevent scams.

“Tech giants such as Facebook, Instagram and Google are failing to prevent scammers from using their platforms to target victims, causing enormous amounts of harm to consumers globally. In Australia, losses reported to Scamwatch from scams on social media have increased to over $66 million in 2023, an increase of more than 40% on the same time period in 2022,” says CHOICE Senior Campaigns and Policy Adviser, Alex Soderlund. 

Read More Global Consumer Alliance Urges Governments to Require Tech Companies to Protect People from Scams

Post thumbnail

A report from our Consumers International Global Congress representative, Deputy Chair Chandni Gupta Final day of the 2023 Global Congress and the pace remained fast and fascinating with enlightening presentations with a key focus on sustainability to close off the conference. Below are some highlights from Day 3. Sustainable appliances for a green transition An…

Read More Building a Resilient Future – Day 3 of Consumers International Global Congress

Consumers International Global Congress; Nairobi, Kenya 06-08 December 2023; Building a resilient future for consumers; supporting partners COMESA Competition Commission and Competition Authority of Kenya

Today the Congress was abuzz with passionate consumer advocates, experts and regulators taking a deep dive into everything from scams and AI to greenwashing and digital wallets. But at the heart of so many discussions today was the value of and the critical need to collaborate. It was recognised that collaboration both within and across borders is needed to help raise the voices on key issues impacting consumers and to learn from one another. Below are some of the highlights from Day 2!

Read More C is for Collaboration – Day 2 of Consumers International Global Congress

Consumers International Global Congress; Nairobi, Kenya 06-08 December 2023; Building a resilient future for consumers; supporting partners COMESA Competition Commission and Competition Authority of Kenya

The Consumers International Congress 2023, held in beautiful Nairobi, Kenya, kicked off its first day with a stellar consumer protection agenda. Officially opened by the Deputy President of Kenya, His Excellency Rigathi Gachagua, E.G.H, the theme of building a resilient future for consumers was well and truly alive through the panel discussions and the conversations throughout the day. Below are some of the highlights from an action-packed Day 1!

Read More Fair, Safe and Sustainable – Day 1 of Consumers International Global Congress

network, earth, blockchain-3607641.jpg network, earth, blockchain-3607641.jpg

Every year on March 15 the consumer movement celebrates?World Consumer Rights Day, raising global awareness?of consumer?rights, consumer protection and empowerment. Consumers International?is proud and privileged to coordinate this day of global collaboration,?with?200 consumer advocacy members in over 100 countries.

Read More World Consumer Rights Day 2024 – ‘Fair and responsible AI for consumers’

network, earth, blockchain-3607641.jpg network, earth, blockchain-3607641.jpg

This month Consumers International’s (CI) update on the digital world covered some interesting developments and research in the consumer world including CHOICE’s recent article on facial recognition technology (FRT) used in half of Australia’s stadiums (found here), and the recent Members Connect series on building consumer trust in generative AI, whose panel included ETDA Thailand and the BEUC.

But perhaps the most exciting updates were the ones from the United States of America and the European Union.

Read More Consumers International Digital Update: Cyber Trust Mark and Personalised Pricing

Consumers International Global Congress; Nairobi, Kenya 06-08 December 2023; Building a resilient future for consumers; supporting partners COMESA Competition Commission and Competition Authority of Kenya

Registrations have now opened for Consumers International’s (CI) 2023 Global Congress, this year held on 6th-8th December in Nairobi, Kenya.

This years congress is built around the theme ‘Consumers Together – Building a Resilient Future’.

Read More Registration Open for 2023 Consumers International Global Congress

Consumers International logo

Consumers International has recently released a white paper on ‘Consumer protection and empowerment for a clean energy future’ centred on the “twin challenge” of switching to sustainable and affordable alternatives in an increasingly shorter timeframe while ensuring consumers are represented and helped through and with the process. The report focuses on how “consumer protection and…

Read More Consumers International Whitepaper – ‘Consumer protection and empowerment for a clean energy future’

Post thumbnail

Consumers International will join with Heads of State, ministers and activists in Egypt for the largest annual gathering on climate action. COP27 takes place against the backdrop of the energy and food crises, extreme weather events and record greenhouse gas emissions. Importantly, COP27 is calling for adaptation and finance to low and middle-income countries and…

Read More Consumers International call for action at COP27

Post thumbnail

Consumers International are hosting the upcoming Fair Digital Finance Forum, in celebration of World Consumer Rights Day 2022.  This is a news item from Consumers International. It was received on 7th February, 2022. Consumers International’s Fair Digital Finance Forum will spark the first-ever global conversation around consumer-centred solutions in digital financial services. It will bring together diverse voices…

Read More SAVE THE DATE: World Consumer Rights Day 2022, Fair Digital Finance Forum, Monday 14 – Friday 18 March