Consumers International

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Every year on March 15 the consumer movement celebrates?World Consumer Rights Day, raising global awareness?of consumer?rights, consumer protection and empowerment. Consumers International?is proud and privileged to coordinate this day of global collaboration,?with?200 consumer advocacy members in over 100 countries.

Read More World Consumer Rights Day 2024 – ‘Fair and responsible AI for consumers’

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This month Consumers International’s (CI) update on the digital world covered some interesting developments and research in the consumer world including CHOICE’s recent article on facial recognition technology (FRT) used in half of Australia’s stadiums (found here), and the recent Members Connect series on building consumer trust in generative AI, whose panel included ETDA Thailand and the BEUC.

But perhaps the most exciting updates were the ones from the United States of America and the European Union.

Read More Consumers International Digital Update: Cyber Trust Mark and Personalised Pricing

Consumers International Global Congress; Nairobi, Kenya 06-08 December 2023; Building a resilient future for consumers; supporting partners COMESA Competition Commission and Competition Authority of Kenya

Registrations have now opened for Consumers International’s (CI) 2023 Global Congress, this year held on 6th-8th December in Nairobi, Kenya.

This years congress is built around the theme ‘Consumers Together – Building a Resilient Future’.

Read More Registration Open for 2023 Consumers International Global Congress

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Consumers International has recently released a white paper on ‘Consumer protection and empowerment for a clean energy future’ centred on the “twin challenge” of switching to sustainable and affordable alternatives in an increasingly shorter timeframe while ensuring consumers are represented and helped through and with the process. The report focuses on how “consumer protection and…

Read More Consumers International Whitepaper – ‘Consumer protection and empowerment for a clean energy future’

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Consumers International will join with Heads of State, ministers and activists in Egypt for the largest annual gathering on climate action. COP27 takes place against the backdrop of the energy and food crises, extreme weather events and record greenhouse gas emissions. Importantly, COP27 is calling for adaptation and finance to low and middle-income countries and…

Read More Consumers International call for action at COP27

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Consumers International are hosting the upcoming Fair Digital Finance Forum, in celebration of World Consumer Rights Day 2022.  This is a news item from Consumers International. It was received on 7th February, 2022. Consumers International’s Fair Digital Finance Forum will spark the first-ever global conversation around consumer-centred solutions in digital financial services. It will bring together diverse voices…

Read More SAVE THE DATE: World Consumer Rights Day 2022, Fair Digital Finance Forum, Monday 14 – Friday 18 March

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Every year, on March 15, the consumer movement celebrates World Consumer Rights Day, raising global awareness of consumer rights, consumer protection and empowerment. Consumers International is proud and privileged to coordinate this day of global collaboration, with 200 consumer advocacy members in over 100 countries. In 2021, 73 of our Members carried out local campaigns to ‘Tackle Plastic Pollution’. Collectively, we reached a total global audience of over 31 million consumers. …

Read More Fair Digital Finance – World Consumer Rights Day 2022 Theme Announced

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In the latest edition of the ISO Consumer Update, Consumers International says consumer advocacy has a vital role to play in guiding, advising and informing consumers to ensure they can access a fair and affordable market for essential products and services. The Update also refers to a recent guest blog on CI’s website about: How…

Read More ISO standard on unit pricing relevant to consumers affected by the COVID-19 economic crisis

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Today, Consumers International, UNEP and One Planet Network released their global assessment of recycling and sustainability labelling on plastic packaging.  The research found only 19% of assessed labels give consumers quality information to make informed recycling and purchasing decisions. In response, we have created five global recommendations for action to engage business, policy makers and standard setters…

Read More New Research: Plastic recycling labelling confusing and inconsistent

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In response to the COVID-19 pandemic crisis Consumers International members in 100 countries are calling for a focus on the protection and empowerment of individuals in the marketplace based on consumer rights, and for co-ordinated strategies across nations and intergovernmental bodies to build fair, safe, resilient and sustainable economies through consumer protection. We are calling on G20…

Read More Consumers International calls for COVID-19 response to prioritise consumer protection and empowerment

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The sustainable consumer is a key element of a better world and essential to overcoming adverse events such as pandemics. According to Consumers International, five major factors will drive sustainable consumption in the future: Consumer demand for more sustainability information Sustainable mobility and ridesharing Circular design and sustainable fashion The drive for sustainable packaging Building products to last –…

Read More Five factors driving sustainable consumption