Misleading Claims

Original media release from ACCC (14/08/2023), link here. The Federal Court today ordered that Dell Australia Pty Ltd pay $10 million for making false and misleading representations on its website about discount prices for add-on computer monitors. In enforcement proceedings brought by the ACCC, Dell Australia admitted that it had misled customers about the price…

Read More Dell Australia Penalised $10 million for Misleading Representations

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Virtual Private Networks or VPNs are a method by which people can more securely use and access public internet connections, reduce some communication costs, and bypass internet censorship. The privacy and protection of personal information is an important selling point of VPNs and one that was used to sell Onavo Protect in the Google and…

Read More Meta Companies Penalised $20m for Onavo Protect VPN’s Misleading Claims

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The Federal Court has today imposed record penalties of $438m against former vocational college Phoenix Institute of Australia Pty Ltd (Phoenix) and its marketing arm Community Training Initiatives Pty Ltd (CTI) in proceedings brought by the ACCC and the Commonwealth.

Read More Record penalties of $438m ordered against Phoenix Institute and CTI for acting unconscionably and misleading students

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ASIC has been successful in its action against Cigno Pty Ltd (Cigno) and BHF Solutions Pty Ltd (BHF Solutions), with the Federal Court finding that both companies engaged in credit activities without holding an Australian credit licence. ASIC also obtained permanent injunctions against Cigno and BHF Solutions to protect consumers.

The decision follows a series of appeals during the litigation, including an unsuccessful bid by Cigno and BHF Solutions to seek special leave in the High Court in December 2022 (22-360MR).

Read More Cigno, BHF Solutions Found to Have Engaged in Unlicensed Conduct

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The Federal Court has ordered four companies in the Mayfair 101 Group to pay a combined penalty of $30 million for misleading advertising. This is a media release from the Australian Securities & Investments Commission (ASIC). It was originally published on 22nd December, 2021. In March 2021, the Court found Mayfair Wealth Partners Pty Ltd and Online Investments Pty…

Read More Mayfair 101 Group to pay $30 million penalty for misleading advertising

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Victoria is leading a national consultation on behalf of all Australian Health Ministers on the use of the title surgeon by medical practitioners under the Health Practitioner Regulation National Law (National Law).  This is a duplication of contact from the Department of Health. It was received on 13th December, 2021. Health ministers are concerned that the regulatory framework…

Read More Medical practitioners’ use of the title surgeon under the National Law

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On Monday 12 April, Consumers’ Federation Australia (CFA) and the Australian Competition & Consumer Commission (ACCC) co-hosted the Consumer Advocacy Showcase & Award, in the final online session for the 2021 ACCC National Consumer Congress. The Showcase celebrates effective and good practice within consumer advocacy. The joint-winners were Fiona Guthrie, with Who’s Making Australians Bankrupt?; and Matthias Oldham, with Junk Insurance…

Read More CFA & ACCC Consumer Advocacy Showcase & Award Winners

ACCC Chair Rod Sims has put telecommunications companies on notice to ensure their advertising is clear and transparent or face court action from the regulator, including much higher penalties and a warning that the ACCC may bring proceedings against executives who knowingly approve misleading advertisements. Earlier this year the ACCC began investigating Optus, Vodafone and…

Read More Telcos on notice about false and misleading advertising