Do Not Call Archives - Consumers' Federation of Australia

2 July , 2024

Consent expectations for businesses using direct marketing

The ACMA has today released a Statement of Expectations on the use of consumer consent to provide guidance to businesses that undertake email, SMS, and telephone marketing. The Statement sets out steps for businesses to ensure they have consumer consent before conducting telemarketing and e-marketing. It is an outcome-focused guide to better practice – designed to…

26 May , 2021

Tougher rules banning aggressive energy & solar sales a big win for all Victorians

Consumer Action has welcomed the Victorian Government’s announcement today that it is banning high-pressure sales tactics like unsolicited door-to-door sales and cold-calling to protect people from being taken advantage of by energy retailers. The Victorian Government has also announced plans to ban door-to-door sales of solar panels through the Solar Homes Program. This is a Consumer Action Law Centre media release, originally published on 25th…

27 March , 2015

Consumers big winners as Do Not Call registrations made indefinite

Register will also help people distinguish between telemarketing and scammers

13 February , 2015 0 comments

Telemarketing opt-out register tops 10 million signups

Do Not Call project has become a model for establishment in other countries

30 October , 2014

Indefinite registrations on Do Not Call Register a welcome change

Consumers will no longer have to reregister every eight years to avoid telemarketing