Do Not Call

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The ACMA has today released a Statement of Expectations on the use of consumer consent to provide guidance to businesses that undertake email, SMS, and telephone marketing. The Statement sets out steps for businesses to ensure they have consumer consent before conducting telemarketing and e-marketing. It is an outcome-focused guide to better practice – designed to…

Read More Consent expectations for businesses using direct marketing

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Consumer Action has welcomed the Victorian Government’s announcement today that it is banning high-pressure sales tactics like unsolicited door-to-door sales and cold-calling to protect people from being taken advantage of by energy retailers. The Victorian Government has also announced plans to ban door-to-door sales of solar panels through the Solar Homes Program. This is a Consumer Action Law Centre media release, originally published on 25th…

Read More Tougher rules banning aggressive energy & solar sales a big win for all Victorians