gavel, mallet, icon-5660494.jpg gavel, mallet, icon-5660494.jpg

Yesterday, the High Court unanimously ruled in favour of the passengers. In so doing, it put companies doing business in Australia on notice that Australia’s consumer protection laws apply both inside and outside the country’s borders.

It decided the class action waiver was unfair to the passengers. This was because Australian consumer law prohibits unfair consumer contracts and because the express terms of that law apply to companies doing business in Australia, regardless of whether they are headquartered in Australia or overseas.

As the High Court explained, a price of a company doing business in Australia is that it must adhere to Australia’s consumer protection laws.

Read More T’s & C’s In and Out of Australia

The Queensland Consumers Association (QCA) wants the Australian Energy Market Commission (AEMC) to change its proposed new rule in the National Energy Customer Framework (NECF) that will require energy retailers to provide customers with prior notification of price changes for many types of contracts. Although the QCA’s submission to the AEMC supports most of the…

Read More Queensland consumers want changes to proposals for National Energy Consumer Framework

Post thumbnail

CHOICE says global companies need to stop pushing consumers into signing off on long, unreadable online contracts Consumers’ Federation of Australia member CHOICE is calling on the Federal Government to stop companies from forcing consumers to accept tens-of-thousands of words  of complex  requirements, just to use a product, after a review of e-reader terms and…

Read More Nine Hours of Conditions Apply *