ACL review

A typewriter with the words '2020' on the page A typewriter with the words '2020' on the page

Consumer Affairs Australia and New Zealand (CAANZ) has published its annual report highlighting the key education, enforcement and policy activities undertaken by the regulators of the ACL in 2019-20. It provides an insight into the work completed by policy officers, educators and regulators to refine and enforce the ACL over the course of the year.…

Read More Australian Consumer Law Year in Review Report 2019-20

Smartphone hardware being repaired Smartphone hardware being repaired

The Morrison Government yesterday released terms of reference for the Productivity Commission’s inquiry into the Right to Repair in Australia. Consumers, or third parties, can face challenges repairing products that develop faults or require maintenance, due to a lack of access to necessary tools, parts or diagnostic software. According to MobileMuster, 33 per cent of…

Read More Productivity Commission Inquiry into Right to Repair

A close-up of an oven and dishwasher door A close-up of an oven and dishwasher door

Consumer Affairs Australia and New Zealand (CAANZ) has released two new guidance papers on the concepts of ‘durability’ and ‘safe’ under the consumer guarantees provisions of the Australian Consumer Law (ACL). The ACL creates a basic set of guarantees for consumers who acquire goods. One of these guarantees is that the goods will be of…

Read More New guidance on meaning of safe and durable products to provide clarity to consumers

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Consumer Affairs Australia New Zealand (CAANZ) are consulting on the meaning of ‘unsafe’ and ‘reasonable durability’ contained in the Australian Consumer Law (ACL) consumer guarantees. This follows a recommendation of the 2017 Final Report of the Review of the ACL – the review found that the lack of clarity of the meaning of ‘unsafe’ and…

Read More Consultation: Meaning of ‘unsafe’ and ‘reasonable durability’ in Australian Consumer Law

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Following the Review of the Australian Consumer Law (ACL) and the Productivity Commission Report into ACL Administration and Enforcement, Consumers’ Federation of Australia (CFA) released a new tool to help consumers monitor the implementation of various recommendations. The tool, to be updated quarterly, will provide information as to progress. The January 2019 update is now available…

Read More January Update: ACL Review Implementation Tracking Calendar

Ahead of this Friday’s meeting of Ministers for consumer affairs, the Consumers’ Federation of Australia (CFA) has urged faster progress on updating the Australian Consumer Law. Chairperson of the CFA Gerard Brody said that consumers have been waiting too long for vital reforms to laws on product safety, refund rights and unsolicited selling “The Final…

Read More Peak consumer group calls on Ministers to fast track priority consumer protections

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Consumers’ Federation of Australia (CFA) is pleased to release a tool for consumer advocates to monitor the implementation of the recommendations from the Review of the Australian Consumer Law (ACL) and the Productivity Commission Report into ACL Administration and Enforcement. These reports set a substantial agenda for consumer law reform which has been welcomed by…

Read More New Tool to Monitor Australian Consumer Law Review Implementation

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Earlier in 2016, the Productivity Commission announced its study on consumer law enforcement and administration. The study seeks to focus on the efficacy of the single law, multiple regulator model which provides the foundation for Australian Consumer Law. The Productivity Commission was seeking commentary and submissions on the existing model to publish within their Issues…

Read More CFA publishes submission to the Productivity Commission

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  The Productivity Commission has recently launched a study into the enforcement and administration arrangements underpinning the Australian Consumer Law. The study will focus on the effectiveness of the ‘single-law, multiple regulator’ model – a model where the national consumer law is jointly enforced and administered by the Australian Competition and Consumer Commission (ACCC) and…

Read More Productivity Commission launches ACL review: issues paper released