NASC Archives - Consumers' Federation of Australia

29 November , 2023

A Promising Start as National Anti-Scam Centre Releases its First Report

The NASC launched in July as part of an $86.5 million package to crackdown on scams. It represents the most cohesive partnership between government and industry to date to protect against these criminals.

While scam losses are still significant, the report shows a 16% decrease in losses compared to the same quarter last year. It also reveals that losses from investment scams have declined by 6%, and romance scam losses have declined by 28%.

The quarter ended with reported scam losses of $29.8 million in September 2023, the lowest losses reported in a single month since October 2021.

29 November , 2023

Scams Awareness Week 2023

In the past year, according to figures released by the National Anti Scam Centre (NASC), over 81,000 reports of scams have been made and $92 million stolen. Of those scams, 3 in 4 were impersonation scams where criminals pretended to be someone known and trusted such as a family member, government institution, road toll company or bank. Out of these, bank imitation scams caused the highest monetary losses.

27 October , 2023

AFCA Publishes 2022-2023 Annual Review, Updates AFCA Datacube

From 1 July 2022 to 30 June 2023, AFCA received 96,987 complaints from consumers and small businesses – 34% more than the year before, and the most ever received by AFCA.

23 September , 2023

NASC Warns of Increasing Virtual Kidnapping Scams

Three months after the ABC ran a story about virtual kidnapping scams targeting Chinese international students in Sydney, the National Anti-Scam Centre (NASC) has warned that the scam, which aims to threaten, intimidate, and steal from Chinese students living in Australia (regardless of socio-economic status), has more than doubled in number since August 2023.

31 July , 2023

Scam Alert – Loyalty Points Program Customers Targeted

The National Anti-Scam Centre (NASC) is warning of a new text-based scam targeting loyalty program customers with Qantas Frequent Flyer, Telstra, and Coles. This warning comes after a little over 200 were lodged with Scamwatch in the last four months.

4 July , 2023

National Anti-Scam Centre’s First Fusion Cell to Disrupt Investment Scams

Original media release from the ACCC, 03/07/2023. The National Anti-Scam Centre will coordinate an investment scam fusion cell to combat the growing problem of investment scams, which are costing Australians more than $1 billion a year. The fusion cell will be led by the ACCC and ASIC and include representatives from the banks, telecommunications industry…

Image 15 May , 2023

National Anti-Scam Centre Welcomed by ACCCC and CHOICE

The Australian Competition and Consumer Commission (ACCC) and CHOICE, along with other consumer advocacy organisations, have welcomed the Australian Governments commitment of $58 million for the establishment and running of the National Anti-Scam Centre (NASC) to be implemented over the next two years.