Productivity Commission Inquiry into Right to Repair

Smartphone hardware being repaired

The Morrison Government yesterday released terms of reference for the Productivity Commission’s inquiry into the Right to Repair in Australia.

Consumers, or third parties, can face challenges repairing products that develop faults or require maintenance, due to a lack of access to necessary tools, parts or diagnostic software.

According to MobileMuster, 33 per cent of Australians have repaired their mobile phones and it is expected the number of people reusing devices will increase over time as younger Australians are more likely to repair and purchase second hand phones.

Right to Repair is a consumer’s ability to repair faulty goods, or access repair services, at a competitive price. This can include repair by a manufacturer, a third-party, or self-repair.

The inquiry will consider a range of issues impacting the Australian repair market, including potential barriers and enablers of greater competition.

It will draw on international experience and examine Right to Repair mechanisms that support consumer rights, promote competition in the repair market, and encourage product design requirements to extend product life and reduce e-waste.

The Productivity Commission will undertake broad public consultation, including with state and territory governments. The inquiry is due to report to Government within twelve months.

The terms of reference can be found at the Productivity Commission website.