bucket, color, green-157731.jpg bucket, color, green-157731.jpg

The Federal Court has found Vanguard Investments Australia contravened the law by making misleading claims about certain environmental, social and governance (ESG) exclusionary screens applied to investments in a Vanguard index fund. At a hearing before Justice O’Bryan on 8 March 2024, Vanguard admitted to engaging in conduct that was liable to mislead the public…

Read More ASIC Wins Greenwashing Case Against Vanguard

debt, finance, money-1157824.jpg debt, finance, money-1157824.jpg

First Nations and other consumer advocates have welcomed the extension of ASIC’s interim Stop Order on Coral Coast Distributors (Cairns) Ptd Ltd trading as Urban Rampage (Urban Rampage) retail stores, where customers enter agreements to pay for goods on credit through Centrepay deductions. The original stop order was imposed because ASIC received complaints about Urban…

Read More Continued Ban of Business Centrepay Use in Remote Australia Welcomed as Advocates Call for Broader Centrepay Reform

social media, connections, networking-5481633.jpg social media, connections, networking-5481633.jpg

“Taking into account the demographics of those who have already responded, we particularly want to hear from more adults under the age of 30, people for whom English is not their first language, and people in rural and regional parts of Australia.”

“Having responses that reflect the whole community’s experience will help us to identify the right issues that need to be explored more deeply in our inquiry. Findings from the consumer survey will be included as part of the ACCC’s interim report, due by the end of August,” Mr Keogh said.

Read More Consumers Respond to ACCC: Higher Grocery Prices Force Many to Sacrifice

announce, marketing, attention-3192838.jpg announce, marketing, attention-3192838.jpg

Yesterday the Parliament passed the Competition and Consumer Amendment (Fair Go for Consumers and Small Business) Bill 2024. This reform, which forms part of the Albanese Government’s Better Competition election commitment, establishes a designated complaints function within the Australian Competition and Consumer Commission (ACCC) from July 2024. Today the Albanese Government releases the draft designated…

Read More Consultation Opens as Parliament Passes Designated Complaints Measure

taxi, taxi pattern, cabs-7422084.jpg taxi, taxi pattern, cabs-7422084.jpg

Need to know Financial counsellors are sounding the alarm about an “irresponsible” car loan provider targeting people on low incomes.  These consumer advocates say Money3 Loans is failing to properly assess whether its customers can pay off the loans, and is charging exorbitant interest rates on top of that. Last year the Australian Securities and…

Read More “Irresponsible” Car Loans on a “broader scale”: Consumers and advocates speak out against Money3 as ASIC sues over alleged breaches

pole, telephone, line-2251533.jpg pole, telephone, line-2251533.jpg

The ACCC has released its final report outlining the findings of an inquiry into whether nine wholesale telecommunications services should continue to be regulated. Access to telecommunications services in Australia is usually unregulated unless the services are declared. In deciding whether to declare a service, the ACCC must be satisfied that declaration would promote the long-term interests…

Read More ACCC Announces Changes to Wholesale Telecommunications Regulation

laptop, conference table, mouse-7978588.jpg laptop, conference table, mouse-7978588.jpg

On 20 March 2023, the Parliamentary Joint Committee on Corporations and Financial Services commenced an inquiry into the wholesale investor test for offers of securities (Section 708 of Chapter 6D of the Corporations Act 2001) and the wholesale client test for financial products and services (Sections 761G & 761GA of Chapter 7 of the Act) (referred…

Read More Inquiry into Wholesale Investor and Wholesale Client Tests

Post thumbnail

The Australian Finance Industry Association (AFIA) is reviewing its Car Rental Code. Signatories of this code include Avis Budget Group, Hertz, Europcar, Thrifty, East Coast Car Rentals, Sixt, Bayswater Car Rental and Redspot/Enterprise. The Code ensures an industry standard is met on a number of issues, including transparency of pricing and credit card charging practices,…

Read More Seeking CFA Member to Prepare a Submission to a Review of the AFIA Car Rental Code

shopping cart, zinc plated, zinc-3980067.jpg shopping cart, zinc plated, zinc-3980067.jpg

Submissions are open for an inquiry being undertaken by the Supermarket Pricing Select Committee which was established by the Queensland Parliament on 7 March 2024. Information about the committee can be accessed here. 

The committee is calling for submissions to the Inquiry into Supermarket Pricing by 10am on Tuesday, 2 April 2024. Information about how to make a submission to the inquiry and planned public proceedings is provided below.

Read More Queensland Inquiry into Supermarket Pricing Open

phone, make a phone call, communication-2118081.jpg phone, make a phone call, communication-2118081.jpg

“Industry should be providing consumers with clear information about which devices will and won’t work with Triple Zero and can be relied on to access emergency services. The working group and the major telcos must clearly communicate to consumers how they can identify if their device will work after the 3G shutdown, or whether they need to upgrade their device.”

Read More Industry Working Group Welcomed by Consumers as Deadline for the 3G Network Approaches

light bulb, energy, light-1640438.jpg light bulb, energy, light-1640438.jpg

Original media release by and from Energy Consumers Australia (19/03/2024). Energy Consumers Australia CEO Brendan French: “We are pleased that the AER’s draft decision is to reduce the retail margins allowed in the Default Market Offer in recognition of the cost of living demands on consumers. This is something we have called for in our…

Read More Energy Consumers Australia Responds to Regulators Draft Default Market Offer