Giving small business a bigger say

Victorian small businesses have an opportunity to help shape the way Consumer Affairs Victoria communicates with businesses.

Consumer Affairs Victoria Acting Director Phil D’Adamo launched the small business survey and urged businesses to participate.

“We want to reach out to more small businesses, so they can get the full benefit of our services when needed,” Mr D’Adamo said.

“Many small businesses are not aware that Consumer Affairs Victoria provides information, advice and in some cases, free dispute resolution.

“We can help to prevent things going wrong in areas crucial to a business’ success, such as refunds, receipts, warranties, product safety and more.

“We’re asking small businesses about the best way we can provide information that is relevant, timely and readily available.”

Businesses that take part in the survey will be informed about how the results influence the way Consumer Affairs Victoria does business with businesses.

“Consumer Affairs Victoria offers a range of free services and tools to assist small businesses and this survey is another example of how we are working to protect and help them,” Mr D’Adamo said.

The survey is open until Monday 21 July.

For more information and to participate in the survey, visit theĀ Small Business Big Say Survey page on the Department of Justice MyViews website.